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[BUG-9386] Avatar is white spot #16893

Closed sl-service-account closed 9 months ago

sl-service-account commented 9 years ago

Steps to Reproduce

logged od to SL but Avater only white spot or smoke

Actual Behavior

avatar will nor rez

Expected Behavior

expected to see avatar

Other information

no changed have been made to PC, deleted Cache, cookies, etc.

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-9386 | | Summary | Avatar is white spot | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | DJLaSha Rossini (djlasha.rossini) | | Created at | 2015-06-03T02:55:15Z | | Updated at | 2015-06-03T15:26:22Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-06-02T22:33:02.127-0500', "Is there anything you'd like to add?": 'no changed have been made to PC, deleted Cache, cookies, etc.', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'avatar will nor rez', 'What were you doing when it happened?': 'logged od to SL but Avater only white spot or smoke', 'What were you expecting to happen instead?': 'expected to see avatar', 'Where': 'http://maps.secondlife.com/secondlife/Lombard%20Park/35/172/21', } ```
sl-service-account commented 9 years ago

Whirly Fizzle commented at 2015-06-03T03:33:02Z

Heya DJLaSha,

Quick fix that works for most cases: Open your inventory and expand the "My Outfits" folder. Choose any saved outfit folder and drag it onto your avatar and your avatar should then rez.

If this does not help: Make sure that you have Http Inventory enabled in your viewer. If you do not see the Develop menu in the top menu bar, enable it with CTRL+ALT+Q Then under Develop, check that Http Inventory is ticked. If it was unticked, tick it and relog.

If this doesn't help, try logging into a different region and changing your outfit and see if your avatar will rez. If your problem turns out to be limited to one specific region, then this region may need to be restarted.

If testing on a different region does not help the please can you try the following:

In the top menu bar of the viewer, go to Me -> Choose an Avatar -> Classic -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.

If this doesn't help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally.

If you are still having problems then please follow the steps on this wiki page: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955

If you are still having problems rezzing your avatar, then you should contact Linden lab support directly from: https://support.secondlife.com/contact-support/

Hope that helps :)