sl-service-account
commented
9 years ago Whirly Fizzle commented at 2015-06-16T09:53:21Z
Heya Adylyne,
Quick fix that works for most cases: Open your inventory and expand the "My Outfits" folder. Choose any saved outfit folder and drag it onto your avatar and your avatar should then rez.
If this does not help: Make sure that you have Http Inventory enabled in your viewer. If you do not see the Develop menu in the top menu bar, enable it with CTRL+ALT+Q Then under Develop, check that Http Inventory is ticked. If it was unticked, tick it and relog.
If this doesn't help, try logging into a different region and changing your outfit and see if your avatar will rez. If your problem turns out to be limited to one specific region, then this region may need to be restarted.
If testing on a different region does not help the please can you try the following: In the top menu bar of the viewer, go to Me -> Choose an Avatar -> Classic -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.
If this doesn't help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally.
If you are still having problems then please follow the steps on this wiki page: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955
If you are still having problems rezzing your avatar, then you should contact Linden lab support directly from: https://support.secondlife.com/contact-support/
Hope that helps :)
Steps to Reproduce
Logging on
Actual Behavior
I logged into SL and my avatar will not load. It looks like a white cloud
Expected Behavior
To see my avatar
Other information
I was having no issues the first day that I logged in. But the second day it showed only the white cloud as my avatar. I have tried logging out and back in, restarting my computer, changing my graphics. This is now the third day, and I am still getting only a white cloud
Attachments
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-9460 | | Summary | Can't see my avatar | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | AdylyneStephani (adylynestephani) | | Created at | 2015-06-16T00:38:19Z | | Updated at | 2015-06-16T15:09:03Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-06-16T04:53:21.089-0500', "Is there anything you'd like to add?": 'I was having no issues the first day that I logged in. But the second day it showed only the white cloud as my avatar. I have tried logging out and back in, restarting my computer, changing my graphics. This is now the third day, and I am still getting only a white cloud', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I logged into SL and my avatar will not load. It looks like a white cloud', 'What were you doing when it happened?': 'Logging on', 'What were you expecting to happen instead?': 'To see my avatar', 'Where': 'http://maps.secondlife.com/secondlife/Ibiza/95/108/16', } ```