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[BUG-9540] Marketplace Favourites Broken #17029

Open sl-service-account opened 9 years ago

sl-service-account commented 9 years ago

Steps to Reproduce

Attempting to access favorites

Actual Behavior

For approximately the last three years (FIrst reported 29/May/12) I have been unable to use the favorites section of the marketplace. Whenever I click on the 'my favorites' or use the https://marketplace.secondlife.com/favorites url I get the "So sorry to keep you waiting. We'll be right back! We've been notified about this issue and we'll take a look at it shortly." Error message.

This was supposed to have been fixed about a year ago according to the JIRA but I am still affected by this bug.

I have used the following viewers to test: Internet Explorer, Google Chrome, Mozilla Firefox & Opera

Expected Behavior

Access favorites

Other information

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-9540 | | Summary | Marketplace Favourites Broken | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Accepted | | Reporter | Jester Spearmann (jester.spearmann) | | Created at | 2015-06-26T18:01:17Z | | Updated at | 2015-10-14T18:30:41Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-10-14T13:30:41.085-0500', 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'For approximately the last, two or three years I have been unable to use the favorites section of the marketplace. \r\nWhenever I click on the \'my favorites\' or use the\xa0https://marketplace.secondlife.com/favorites url I get the "So sorry to keep you waiting. We\'ll be right back!\r\nWe\'ve been notified about this issue and we\'ll take a look at it shortly." Error message. \r\n\r\nThis was supposed to have been fixed about a year ago according to the JIRA but I am still affected by this bug. \r\n\r\nI have used the following viewers to test: Internet Explorer, Google Chrome, Mozilla Firefox & Opera\r\n', 'What were you doing when it happened?': 'Attempting to access favorites', 'What were you expecting to happen instead?': 'Access favorites', } ```
sl-service-account commented 9 years ago

Jester Spearmann commented at 2015-06-26T18:07:41Z, updated at 2015-06-26T18:08:50Z

This was triaged approximately TWO years ago by CommerceTeam Linden Nothing was done about it and I still have the issue.

sl-service-account commented 9 years ago

Jester Spearmann commented at 2015-07-11T14:41:23Z

Tagged as Accepted but no details provided. Could someone please fill me in on whether or not this will be fixed ?

sl-service-account commented 8 years ago

Natty Linden commented at 2015-10-14T18:30:41Z

Hi, Jester! I was able to repair your favorites page. Let us know if you see further problems with it. Thank you for your patience.