sl-service-account
commented
9 years ago Whirly Fizzle commented at 2015-07-05T21:34:56Z
Heya Jeniffer,
This is likely caused by something you are wearing which is "bad" in some way.
The next time you try to save what you are wearing as an outfit and it fails, can you open your inventory and expand the Current Outfit folder, so that everything listed in there is visible and take a screenshot showing all current Outfit folder contents (and the attachment points used) and attach that image to this issue using More Actions -> Attach files.
After logging out from that session in which your outfit save produced only an empty folder, before relaunching the viewer, zip up your Logs folder & attach it to this issue using More Actions -> Attach files. This page tells you where to find your logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
Please provide the information above before you attempt the following fix...
- Activate the Develop menu in the top menu bar with CTRL+ALT+Q
- Develop -> Avatar -> Character Tests -> Test Female - this will temporarily reset you to the default female outfit.
- Attempt to save this as an outfit - does this work?
- Put all the items back on that you wish to save as an outfit and attempt to save this as an outfit.
Does that fix your problem?
Thanks!
Steps to Reproduce
Clear cache Clear all outfits
Actual Behavior
i cant safe outfits. i safe them, but then the safed outfit has no objects in it.
Expected Behavior
nothing
Other information
Attachments
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Related
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-9614 | | Summary | Unable to save an outfit. | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Jeniffer Gears (jeniffer.gears) | | Created at | 2015-07-05T17:13:57Z | | Updated at | 2017-07-07T15:50:36Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-07-05T16:34:55.961-0500', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'i cant safe outfits. i safe them, but then the safed outfit has no objects in it.', 'What were you doing when it happened?': 'Clear cache\r\nClear all outfits\r\n', 'What were you expecting to happen instead?': 'nothing', 'Where': 'http://maps.secondlife.com/secondlife/Help%20Island%20Public/126/119/26', } ```