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[BUG-9632] unable to read basic boxes #17114

Open sl-service-account opened 9 years ago

sl-service-account commented 9 years ago

Steps to Reproduce

standing in front of my dogs kennel

Actual Behavior

What's New in JIRA 5.2

Oops.

We're having trouble downloading the What's New content from the Atlassian website. This may be because you have a slow internet connection or that no internet connection is available. I have NEITHER issue and have no problems with any other viewer including the current version of SL viewer. ALSO, UNABLE to read profiles in the 'experience project' viewer, but can when using the aforementioned ones.

Expected Behavior

to be able to READ the content of the boxes

Other information

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-9632 | | Summary | unable to read basic boxes | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | TexianIndustries (texianindustries) | | Created at | 2015-07-08T03:22:57Z | | Updated at | 2017-07-07T15:51:57Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-07-08T07:53:55.876-0500', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "What's New in JIRA 5.2\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nOops.\r\n\r\nWe're having trouble downloading the What's New content from the Atlassian website. This may be because you have a slow internet connection or that no internet connection is available.\r\n I have NEITHER issue and have no problems with any other viewer including the current version of SL viewer. ALSO, UNABLE to read profiles in the 'experience project' viewer, but can when using the aforementioned ones.", 'What were you doing when it happened?': 'standing in front of my dogs kennel', 'What were you expecting to happen instead?': 'to be able to READ the content of the boxes', 'Where': 'http://maps.secondlife.com/secondlife/Gaori/174/30/41', } ```
sl-service-account commented 9 years ago

Whirly Fizzle commented at 2015-07-08T12:53:56Z

Heya Texian,

The viewer version you are currently using, Second Life 3.7.12 (291846) Jul 9 2014 16:56:10 (Second Life Project Experience Tools), is over a year old now. You said you do not have this problem on the current version of the SL viewer, which is Second Life 3.8.0 (302622) Jun 12 2015 15:49:55 (Second Life Release) from https://secondlife.com/support/downloads/. The current version of the SL viewer includes experience tools, so there is no reason to be using the old Project Experience Tools viewer which is a year out of date.

The other problem you mention is a JIRA error and can easily be caused by some plugin or add-on you are running on your web browser. If you saw this error message within the viewer when you went to Help -> Report a bug then it is likely to be because the old viewer you are using doesnt have the SSL update. You can just tick the "don't show this screen again" box on the "What's new" window.

sl-service-account commented 9 years ago

Alexa Linden commented at 2015-07-08T15:25:56Z

Hi Texian, Please update to the lastest Release Viewer and let us know if you can reproduce your issue on that viewer. Thanks!

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:43:00Z

Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!