sl-service-account
commented
9 years ago Whirly Fizzle commented at 2015-08-12T05:19:56Z
Heya Kittanzie,
Quick fix that works for most cases: Open your inventory and expand the "My Outfits" folder. Choose any saved outfit folder and drag it onto your avatar and your avatar should then rez.
If this doesn't help, try logging into a different region and changing your outfit and see if your avatar will rez. If your problem turns out to be limited to one specific region, then this region may need to be restarted.
If testing on a different region does not help the please can you try the following: In the top menu bar of the viewer, go to Me -> Choose an Avatar -> Classic -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.
If this doesn't help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally.
If you are still having problems then please follow the steps on this wiki page: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955
If you are still having problems rezzing your avatar, then you should contact Linden lab support directly from: https://support.secondlife.com/contact-support/
Hope that helps :)
Steps to Reproduce
I went shopping and as soon as I walked over to look at items, SL stopped responding and then when I logged bk in my Avi wouldn't come bk
Actual Behavior
I am only showing up as white smoke
Expected Behavior
my Avi would show as it normally does
Other information
I noticed a message in my chat box that mentioned a trap was set from the place I just went shopping at:
Welcome to Kittanzie Resident, KEMONO-System Main shop. WARNING:There is a trap of the prevention of illegal dig in this pyramid. If you do shopping, the trap does not work. However, a trap may operate if I do that you are careless.
and then a second message follows in my chat:
[21:09] LB_WEBVER1.5: I'm looking for an avatar of initialed U. Time Left 10:00. <226,148,26>
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-9884 | | Summary | My Avi isnt showing up...only white smoke...even after logging bk in | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | Kittanzie (kittanzie) | | Created at | 2015-08-12T05:13:44Z | | Updated at | 2015-08-13T18:14:33Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-08-12T00:19:56.149-0500', "Is there anything you'd like to add?": "I noticed a message in my chat box that mentioned a trap was set from the place I just went shopping at:\r\n\r\nWelcome to Kittanzie Resident, KEMONO-System Main shop. WARNING:There is a trap of the prevention of illegal dig in this pyramid. If you do shopping, the trap does not work. However, a trap may operate if I do that you are careless.\r\n\r\nand then a second message follows in my chat:\r\n\r\n\r\n[21:09] LB_WEB_VER1.5_: I'm looking for an avatar of initialed U. Time Left 10:00. <226,148,26>", 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I am only showing up as white smoke', 'What were you doing when it happened?': "I went shopping and as soon as I walked over to look at items, SL stopped responding and then when I logged bk in my Avi wouldn't come bk", 'What were you expecting to happen instead?': 'my Avi would show as it normally does', 'Where': 'http://maps.secondlife.com/secondlife/Dreamworld%20Waves/22/78/22', } ```