[BUG-9929] Web Links

[sl-service-account]

Steps to Reproduce

Though offline IM's in my email and the destinations open a page to SL maps

Actual Behavior

I just updated my viewer to 4.7.1. All of my settings were as before and my browser is set to Firefox as default.

Expected Behavior

when I click teleport here, it opens a blank page saying it's not found

Other information

I tried many destinations to be sure I didn't have a bad one

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-9929 | | Summary | Web Links | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Not Applicable | | Reporter | Alexa Edenflower (alexa.edenflower) | | Created at | 2015-08-19T21:32:04Z | | Updated at | 2019-01-30T21:39:51Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-08-20T13:20:58.911-0500', "Is there anything you'd like to add?": "I tried many destinations to be sure I didn't have a bad one", 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I just updated my viewer to 4.7.1. All of my settings were as before and my browser is set to Firefox as default. ', 'What were you doing when it happened?': "Though offline IM's in my email and the destinations open a page to SL maps", 'What were you expecting to happen instead?': "when I click teleport here, it opens a blank page saying it's not found", 'Where': 'na', } ```

[sl-service-account]

Kyle Linden commented at 2015-08-20T18:20:59Z

Hello Alexa,

When filing a Jira please provide more details of your problem. Without this information your jira will be closed as Needs More information and will not be triaged.

Please include: (!) Which version of the client are you using? (This can be found in Help, About Second Life) (!) Your computer specs (from Help, About Second Life) (!) A description of the problem, explaining what you do / see / don't see, including any error messages displayed (!) Step by step Directions on how to reproduce your experience. (!) A screenshot of what you are seeing.

Please also use the latest version of the Second Life viewer http://get.secondlife.com Please press the Information Provided button when you have added the additional information. Thanks!

[sl-service-account]

Whirly Fizzle commented at 2015-08-21T08:35:20Z

Heya Alexa,

There isn't a known problem with broken external SLURLs/map links on the 4.7.1 Firestorm release, so I presume you just need to tweak a setting in Firefox. In Firefox, go to Tools -> Options -> Applications. Under "Content type", select SecondLife and under "Action", you can either set this to "Always ask" if you use multiple viewers and wish to be promted which viewer to use each time, or set to Firestorm viewer.

If this does not help, then please see detailed instructions here: http://wiki.phoenixviewer.com/slurl Alternatively, Firestorm has a tool which will set up SLURL handling for you, SLURL proxy - see http://wiki.phoenixviewer.com/slurl_proxy

If you are still having problems with getting SLURLs working on Firestorm, please contact Firestorm support for help - see http://wiki.phoenixviewer.com/getting_help

PS - 4.7.1 is the older release of Firestorm. You should also update to the 4.7.3 release ;)

[sl-service-account]

Saeros Linden commented at 2017-07-07T00:34:34Z

Our apologies, it appears this jira has been a victim of a spammer. We're cleaning up the offending comments, sorry for the mess!

[sl-service-account]

Spidey Linden commented at 2019-01-30T21:39:52Z

Closing as no longer relevant.