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[BUG-11731] Voice #1864

Open sl-service-account opened 8 years ago

sl-service-account commented 8 years ago

Steps to Reproduce

Not a thing just will not go on

Actual Behavior

Have no Voice please help

Expected Behavior

my voice to work

Other information

please help

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-11731 | | Summary | Voice | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | loulou1966 (loulou1966) | | Created at | 2016-04-07T01:49:15Z | | Updated at | 2017-07-07T15:51:30Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2016-04-06T21:19:27.219-0500', "Is there anything you'd like to add?": 'please help', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Have no Voice please help\r\n', 'What were you doing when it happened?': 'Not a thing just will not go on\r\n', 'What were you expecting to happen instead?': 'my voice to work\r\n', } ```
sl-service-account commented 8 years ago

Whirly Fizzle commented at 2016-04-07T02:19:27Z

Heya Loulou,

You did not give enough information to have any idea what could be wrong. Try logging directly into a different region & see if your voice will connect. Sometimes regions get broken in such a way that voice will not connect for anyone until the region is restarted.

If this doesn't help, then see this wiki page for voice troubleshooting: https://community.secondlife.com/t5/English-Knowledge-Base/Using-voice-chat/ta-p/700169

If you need further help then please contact support directly at https://support.secondlife.com/

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:35:12Z

Our apologies, it appears this jira has been a victim of a spammer. We're cleaning up the offending comments, sorry for the mess!