sl-service-account
commented
8 years ago Whirly Fizzle commented at 2016-04-07T18:28:25Z
Heya Paul,
It sounds like you are describing a viewer crash, but it isn't clear if that's the problem.
Windows 8 is known to have a very sucky crash rate for Second Life, so I would advise you to update to Windows 8.1 as soon as possible. This is a free update. Please see http://community.secondlife.com/t5/Tools-and-Technology/Tips-for-Reducing-Viewer-Crashes/ba-p/2782068
You are also using an older graphics driver version (9.17.0010.2875) which has a known memory leak. Please update to the latest driver version for your card using the intel driver update utility: http://www.intel.com/p/en_US/support/detect/graphics
If you are still crashing after updating to Windows 8.1 and updating your graphics driver, please repaste all your system information from Help -> About SecondLife. Also, reproduce your crash and then before relaunching the viewer, zip up your entire logs folder and attach it to this issue using More Actions -> Attach files. This page tells you where to find your logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
Thanks!
Steps to Reproduce
starting the beging of the traing and second part of traing
Actual Behavior
the screen went black and went normale it automaticle closed the windows and wont let me play
Expected Behavior
not much
Other information
no
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-11735 | | Summary | picture/playing | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | PaulCCarter (paulccarter) | | Created at | 2016-04-07T13:00:23Z | | Updated at | 2017-07-07T15:51:37Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2016-04-07T13:28:24.696-0500', "Is there anything you'd like to add?": 'no', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'the screen went black and went normale it automaticle closed the windows and wont let me play', 'What were you doing when it happened?': 'starting the beging of the traing and second part of traing ', 'What were you expecting to happen instead?': 'not much', } ```