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[BUG-134274] My avatar is cloud shaped #2295

Open sl-service-account opened 7 years ago

sl-service-account commented 7 years ago

Steps to Reproduce

teleporting

Actual Behavior

My avatar is cloud shaped

Expected Behavior

get to the place that I wanted

Other information

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-134274 | | Summary | My avatar is cloud shaped | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Orihime Carolina (orihime.carolina) | | Created at | 2017-09-08T02:36:31Z | | Updated at | 2017-09-08T16:26:59Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-09-08T00:31:09.886-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'My avatar is cloud shaped', 'What were you doing when it happened?': 'teleporting', 'What were you expecting to happen instead?': 'get to the place that I wanted', } ```
sl-service-account commented 7 years ago

Chaser Zaks commented at 2017-09-08T05:31:10Z

Hello! This can happens from time to time. The reason for it is that an required attachment is either: A) Missing/not attached, B) Not loading properly. A quick an easy fix is to go to "Avatar -> Choose An Avatar" and load a default avatar from there, then re-load your outfit again(replacing the default avatar), or remove the attachments you do not need and re-attach what you were wearing. Alternatively, you can create the following from the "New Body part" menu when right clicking a new folder and wear each of them:

If option 2 does not work, you may need to do option 1.

If neither options work, you can force your avatar to the default test characters. To do this, press CTRL + ALT + Q, a new option menu should appear saying "Developer" (It'll be after 'Help" on the same bar as "Avatar", "Comm", "World", "Build", etc). From there, go to Developer -> Avatar -> Character Tests -> Test Male (or Test Female if you would like, it doesn't matter which). This should fix the issue if it is of the common issue.

I suggest disabling the developer menu when done: Debug features can be fun, but messing around with the settings in there if you do not know what you are doing can cause unexpected side effects, including viewer crashes(I.E.: Force an error). If you wish to disable this, simply press CTRL + ALT + Q to toggle it back off.