search

secondlife / jira-archive

2 stars 0 forks source link

[BUG-134276] [Alex Ivy] RC Viewers in 5.1.0 range show black background for CONTENT_TYPE_HTML #2296

Open sl-service-account opened 7 years ago

sl-service-account commented 7 years ago

Steps to Reproduce

The wiki example for llSetContentType() is an easy demo.

Actual Behavior

Internal web browser and Shared Media surfaces for affected Linden viewers are showing black text ON A BLACK BACKGROUND.

Expected Behavior

Show the text on a white background, as before (including the current release viewer, 5.0.7.328060).

Other information

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-134276 | | Summary | [Alex Ivy] RC Viewers in 5.1.0 range show black background for CONTENT_TYPE_HTML | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Accepted | | Reporter | Qie Niangao (qie.niangao) | | Created at | 2017-09-08T14:15:26Z | | Updated at | 2017-09-11T17:13:28Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-09-08T11:12:35.566-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Internal web browser and Shared Media surfaces for affected Linden viewers are showing black text ON A BLACK BACKGROUND.', 'What were you doing when it happened?': 'The wiki example for llSetContentType() is an easy demo.', 'What were you expecting to happen instead?': 'Show the text on a white background, as before (including the current release viewer, 5.0.7.328060).', } ```
sl-service-account commented 7 years ago

Whirly Fizzle commented at 2017-09-08T16:12:36Z, updated at 2017-09-08T16:24:28Z

I'm unable to reproduce this on my system on Second Life Release 5.1.0.508209 (64bit)

https://prnt.sc/giqaid https://i.gyazo.com/2eeb7ba4dc5430fb1fc5bfb543506332.mp4


Second Life Release 5.1.0.508209 (64bit)
Release Notes

You are at 90.0, 115.0, 21.8 in Testylvania Sandbox located at sim10226.agni.lindenlab.com (216.82.49.148:13006)
SLURL: http://maps.secondlife.com/secondlife/Testylvania%20Sandbox/90/115/22
(global coordinates 332,634.0, 306,291.0, 21.8)
Second Life RC BlueSteel 17.09.01.508236
Release Notes

CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (2591.99 MHz)
Memory: 8113 MB
OS Version: Microsoft Windows 10 64-bit (Build 15063)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 960M/PCIe/SSE2

Windows Graphics Driver Version: 22.21.13.8494
OpenGL Version: 4.5.0 NVIDIA 384.94

Window size: 1920x1011
Font Size Adjustment: 96pt
UI Scaling: 1
Draw distance: 72m
Bandwidth: 500kbit/s
LOD factor: 2
Render quality: 5 / 7
Advanced Lighting Model: Enabled
Texture memory: 512MB
VFS (cache) creation time: August 31 2017 00:03:50

J2C Decoder Version: KDU v7.9.1
Audio Driver Version: FMOD Ex 4.44.64
Dullahan: 1.1.813 / CEF: 3.3071.1634.g9cc59c8 / Chrome: 59
LibVLC Version: 2.2.4
Voice Server Version: Vivox 4.6.0017.21209

Packets Lost: 0/12,504 (0.0%)
September 08 2017 09:06:26
sl-service-account commented 7 years ago

Qie Niangao commented at 2017-09-08T16:40:12Z

Thanks Whirly, but I'm not sure you're testing what I was trying to report – and that may be because I didn't include the right details? Anyway, I meant using that llSetContentType() sample script in a prim, it should offer to load that URL, and if I do that in the internal browser, I get a window with black contents. (Dragging to select the text inside changes to the selection colors, demonstrating that the text was indeed rendered to the window, but on a black background.)

If that's what you did, I misinterpreted your video, in which case my apologies – and then we'd need to figure out why it behaves this weird way on my machine but not yours, and only for these newer, 5.1-vintage versions.

sl-service-account commented 7 years ago

Kyle Linden commented at 2017-09-08T16:56:37Z

Hi Qie,

Both 5.1.0 builds you have reported this issue on do have the latest changes to CEF which seems likely related. Does this reproduce on the release version of Second Life?

Also please let us know what your Anti Virus application is. Some AV does not work well with Second Life, or aggressively scans or even blocks some of our newer executables. Literally because they are new and not "known" to the AV world yet.

If you are using Avast, Go to Avast -> Realtime shields -> file system shield -> Expert settings -> exclusions -> add -> browse to the SecondLife Viewer install folder

Do you use a proxy redirector, for example ProxyCap? This can also cause issues with Second Life.

Lastly, we also need your logs. Login, reproduce the issue, then before relaunching the viewer, zip up your viewer logs folder and attach it to this issue using More Actions -> Attach files. This page tells you where to find the logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3

Please add logs and let us know if this reproduces on release, then press Info Provided.

Thanks!

sl-service-account commented 7 years ago

Qie Niangao commented at 2017-09-08T17:19:57Z

Thanks Kyle.

Antivirus: I just use Windows Defender now (I think I managed to uninstall any remnants of AVG a long time ago).

I don't use a proxy redirector.

As I mentioned in "Expected Behavior," the problem does NOT arise with "Second Life 5.0.7.328060 (Second Life Release)" which I think is the current released version of the viewer.

The logs from the latest run include using the internal browser to see the output of the sample script, shown black-on-black in the latest Alex Ivy RC viewer, 5.1.0.508209 (64bit).

Let me know if there's any more info I can provide.

sl-service-account commented 7 years ago

Whirly Fizzle commented at 2017-09-08T17:32:13Z, updated at 2017-09-08T17:38:41Z

Hiya Qie,

Ahhhh gotcha! Ok I can reproduce this on Second Life Release 5.1.0.508209 (64bit)

Observed

sl-service-account commented 7 years ago

Whirly Fizzle commented at 2017-09-08T17:50:17Z

Does not reproduce on default release: Second Life 5.0.7.328060 (Second Life Release) https://prnt.sc/girio6