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[BUG-139150] The new update has made my maitreya mesh look like it has marks and clothes don't look right but only my computer can see it #2374

Open sl-service-account opened 7 years ago

sl-service-account commented 7 years ago

Steps to Reproduce

after updating this game.

Actual Behavior

I updates the game and now my avi is messed up. my legs have black marks all over them. My clothes are dis colored.

Expected Behavior

the game to work

Other information

The is annoying

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-139150 | | Summary | The new update has made my maitreya mesh look like it has marks and clothes don't look right but only my computer can see it | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Created at | 2017-09-30T13:47:19Z | | Updated at | 2017-10-01T00:25:15Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-09-30T16:05:35.276-0500', "Is there anything you'd like to add?": 'The is annoying', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I updates the game and now my avi is messed up. my legs have black marks all over them. My clothes are dis colored. ', 'What were you doing when it happened?': 'after updating this game.', 'What were you expecting to happen instead?': 'the game to work', 'Where': 'http://maps.secondlife.com/secondlife/Visa/212/174/21', } ```
sl-service-account commented 7 years ago

Whirly Fizzle commented at 2017-09-30T21:05:35Z

Hiya Aphrodite,

My Maitreya mesh body is rendering correctly on the same viewer version you are using: Second Life 5.0.8.328552 (Second Life Release), which is the voice RC viewer at http://wiki.secondlife.com/wiki/Release_Notes/Second%20Life%20Release/5.0.8.328552 There shouldn't be any changes in this viewer version that affect rendering.

I suspect the problem is that you have disabled Hardware Skinning in graphics preferences. This will make any rigged mesh look blotchy & have bad shading. Example:

In the top menu bar of the viewer. go to Me -> Preferences -> Graphics -> Advanced Settings & tick "Avatar hardware Skinning".

Does this fix the problem?