secondlife / jira-archive

2 stars 0 forks source link

[BUG-139346] Your server uses too many resources and it times out #2529

Closed sl-service-account closed 8 months ago

sl-service-account commented 6 years ago

Steps to Reproduce

As above.

Actual Behavior

Just checked with my ISP (Telstra) and the bandwidth was reached (100 GB per month) and reduced to 256K to which your server cannot handle (timing out). Processed JIT debugger and read immediate window. The question is why SL servers have to use too many resources?

Expected Behavior

As above.

Other information

As above.

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-139346 | | Summary | Your server uses too many resources and it times out | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | CeeEss (ceeess) | | Created at | 2017-11-05T22:46:23Z | | Updated at | 2017-11-09T21:44:09Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-11-07T06:48:38.539-0600', "Is there anything you'd like to add?": 'As above.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Simulator', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Just checked with my ISP (Telstra) and the bandwidth was reached (100 GB per month) and reduced to 256K to which your server cannot handle (timing out). Processed JIT debugger and read immediate window. The question is why SL servers have to use too many resources?\r\n', 'What were you doing when it happened?': 'As above.', 'What were you expecting to happen instead?': 'As above.', } ```
sl-service-account commented 6 years ago

Chaser Zaks commented at 2017-11-07T12:48:39Z

Hello!

Second Life works much like a Web Browser, all the data is on a external server which your viewer must download to use. Additionally, all the updates must be sent to the viewer, such as object position/rotation/texture info/etc, chat messages, and anything that can make Second Life operate.

If you are having issues with reaching a bandwidth cap from your provider, I recommend increasing your cache size and limiting the bandwidth the viewer is allowed to use.

To increase the cache size, press ctrl + P, or by going to Me > Preferences... from the Menu Bar at the top of the viewer. From there, go to Advanced and set the Cache Size value to the highest you are willing to allow Second Life to use. This will reduce the number of times textures will need to be downloaded.

To limit the bandwidth that Second Life can use, press ctrl + P, or by going to Me > Preferences... from the Menu Bar at the top of the viewer. From there, go to Setup and move the slider to your preferred setting. Please note that this doesn't limit the over all bandwidth Second Life will use, only the amount of bandwidth per second it can use. From your information, it seems your bandwidth has been limited. The most easiest way to find out how much your network can handle is to stop all programs that may be using the internet and going to http://speedtest.googlefiber.net/ (You do not need Google Fiber to use this) and setting it to your maximum Download speed multiplied by 1000(Since the viewer uses Kbps, and the speed test returns Mbps).

I hope this answers your question and solves any issues you are having!