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[BUG-202543] Each patch I get the viewer in Danish mode and I have to reinstall the game. I want to keep english. #2894

Open sl-service-account opened 6 years ago

sl-service-account commented 6 years ago

Steps to Reproduce

Installing patch

Actual Behavior

Almost everytime the game patches I lose my English version of the viewer and I get danish. I dont understand danish so I have to uninstall and reinstall. Is there a way around this?

Expected Behavior

Keep my English viewer

Other information

This is very annoying

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-202543 | | Summary | Each patch I get the viewer in Danish mode and I have to reinstall the game. I want to keep english. | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Created at | 2017-11-07T16:29:52Z | | Updated at | 2017-11-09T18:18:53Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-11-07T11:33:34.609-0600', "Is there anything you'd like to add?": 'This is very annoying', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Almost everytime the game patches I lose my English version of the viewer and I get danish. I dont understand danish so I have to uninstall and reinstall. Is there a way around this?', 'What were you doing when it happened?': 'Installing patch', 'What were you expecting to happen instead?': 'Keep my English viewer', 'Where': 'Second Life Release 5.1.0.510354 (64bit)\r\nNoter om version\r\n\r\nCPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (3997.68 MHz)\r\nMemory: 8135 MB\r\nOS Version: Microsoft Windows 10 64-bit (Build 16299)\r\nGraphics Card Vendor: NVIDIA Corporation\r\nGraphics Card: GeForce GTX 770/PCIe/SSE2\r\n\r\nWindows Graphics Driver Version: 23.21.13.8792\r\nOpenGL Version: 4.6.0 NVIDIA 387.92\r\n\r\nWindow size: 1920x1057\r\nFont Size Adjustment: 96pt\r\nUI Scaling: 1\r\nDraw distance: 128m\r\nBandwidth: 500kbit/s\r\nLOD factor: 1.125\r\nRender quality: 5 / 7\r\nAdvanced Lighting Model: Enabled\r\nTexture memory: 512MB\r\nVFS (cache) creation time: november 04 2017 12:10:23\r\n\r\nJ2C Decoder Version: KDU v7.9.1\r\nAudio Driver Version: FMOD Ex 4.44.64\r\nDullahan: 1.1.820 / CEF: 3.3071.1634.g9cc59c8 / Chrome: 59\r\nLibVLC Version: 2.2.4\r\nVoice Server Version: Not Connected\r\nnovember 07 2017 08:29:23', } ```
sl-service-account commented 6 years ago

Chaser Zaks commented at 2017-11-07T17:33:35Z

Hello!

You may have accidentally set the default language in the viewer to Danish.

To fix this, press ctrl + P, or by going to Me > Preferences... from the Menu Bar at the top of the viewer. From there, go to General and change the Language to "English" or "System Default".

If this continues to occur, or if the chosen option is already set to "System Default", try setting it to "English".

Hope this helps!

sl-service-account commented 6 years ago

Alexa Linden commented at 2017-11-09T18:18:50Z

Hi Majskakan, Did Chaser's fix resolve this issue for you?