sl-service-account
commented
6 years ago Spidey Linden commented at 2017-12-12T16:44:10Z
Good morning,
Thank you for your patience while we investigated the issue which affected your Marketplace listing. Your product listing should now be visible and showing as unlisted in your merchant dashboard. Please review all your settings for your product before relisting. Once you’ve reviewed them and everything looks correct, you will be able to relist the product.
We apologize for this inconvenience.
Steps to Reproduce
Eating pizza, watching youtube.
Actual Behavior
My most popular marketplace items have vanished from my store and marketplace inventory and appear as unassociated in the marketplace folders in the viewer.
Expected Behavior
My items not vanishing over night.
Other information
The missing items are: https://marketplace.secondlife.com/p/UTILIZATOR-Kemono/6070005 https://marketplace.secondlife.com/p/UTILIZATOR-Kemono-Texture-Applier/6074754 https://marketplace.secondlife.com/p/UTILIZATOR-M3-Venus-Anime-Head/7107474 https://marketplace.secondlife.com/p/UTILIZATOR-M3-Mesh-Anime-Head/4697296 https://marketplace.secondlife.com/p/UTILIZATOR-Normie-Head/13071631
Links
Related
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-202751 | | Summary | My most popular marketplace items have vanished from my store and marketplace inventory | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Triaged | | Reporter | Utilizator Mode (utilizator.mode) | | Created at | 2017-12-11T21:28:55Z | | Updated at | 2017-12-12T16:44:09Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-12-12T10:44:09.977-0600', "Is there anything you'd like to add?": 'The missing items are:\r\nhttps://marketplace.secondlife.com/p/UTILIZATOR-Kemono/6070005\r\nhttps://marketplace.secondlife.com/p/UTILIZATOR-Kemono-Texture-Applier/6074754\r\nhttps://marketplace.secondlife.com/p/UTILIZATOR-M3-Venus-Anime-Head/7107474\r\nhttps://marketplace.secondlife.com/p/UTILIZATOR-M3-Mesh-Anime-Head/4697296\r\nhttps://marketplace.secondlife.com/p/UTILIZATOR-Normie-Head/13071631\r\n\r\n\r\n', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'My most popular marketplace items have vanished from my store and marketplace inventory and appear as unassociated in the marketplace folders in the viewer.', 'What were you doing when it happened?': 'Eating pizza, watching youtube.', 'What were you expecting to happen instead?': 'My items not vanishing over night.', } ```