[BUG-202762] recovered script after crash is empty

[sl-service-account]

Steps to Reproduce

scripting

Actual Behavior

I had it 3 times now, that after a crash FS asked me to recover the script I was working on. but the recovered script has been empty..

Expected Behavior

it's great to have that recover feature, but didn't work for me every time I had that case

Other information

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-202762 | | Summary | recovered script after crash is empty | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Apopsy Hax (apopsy.hax) | | Created at | 2017-12-12T23:03:24Z | | Updated at | 2017-12-20T12:44:46Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-12-13T10:45:30.711-0600', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I had it 3 times now, that after a crash FS asked me to recover the script I was working on.\r\nbut the recovered script has been empty..', 'What were you doing when it happened?': 'scripting', 'What were you expecting to happen instead?': "it's great to have that recover feature, but didn't work for me every time I had that case", } ```

[sl-service-account]

Chaser Zaks commented at 2017-12-13T16:45:31Z

Firestorm is not an official Linden Lab supported viewer. I do not think script recovery is part of the official viewer, but I can be wrong.

If script recovery is part of the official viewer, can you reproduce this issue using the official viewer? If script recovery is not part of the official viewer, you will need to post this to the Firestorm Jira at http://jira.phoenixviewer.com

[sl-service-account]

Kyle Linden commented at 2017-12-13T17:44:39Z

Hi Apopsy,

If you can reproduce this in the Second Life viewer please let us know. Given SL doesn't have that feature, I suspect this is a Firestorm only issue. Please check with FS support for help.

Thanks!

[sl-service-account]

Whirly Fizzle commented at 2017-12-16T23:26:18Z, updated at 2017-12-16T23:26:56Z

Script recovery is not a feature in the LL viewer. If this happens to you again when logging in after a crash, log out and and immediately zip up the viewer logs folder & file a Firestorm JIRA issue & attach the logs.zip to the JIRA. The logs folder contains the last 2 session logs, so it should include the firestorm.old when the script was backed up before the crash and also the firestorm.log where the empty script was "recovered".

Just to note, on Windows the script backup path is: C:\Users\ [USERNAME] \AppData\Local\Temp\ScriptName-.lslbackup Scripts are backed up roughly once every 60 secs when changes are unsaved, so if you crash within 60 seconds of creating a script, it may not back up. I also wonder if you crashed at the xact time that the script was backing up & the backup lsl got corrupted.

How to file a FS JIRA & find your logs folder: http://wiki.phoenixviewer.com/file_a_jira

[sl-service-account]

Apopsy Hax commented at 2017-12-20T12:44:47Z

thanx for dA comments, will have a look to FS jira..