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[BUG-202839] Stuck in the sky just a head and torso (avatar unloaded) #3124

Open sl-service-account opened 6 years ago

sl-service-account commented 6 years ago

Steps to Reproduce

I went through the portal for newcomers

Actual Behavior

Stuck in the sky just a head and torso (avatar unloaded)

Expected Behavior

I was expecting to see the chat room but i was stuck in the sky and my torso was unloaded and now I cant even log into my game

Other information

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-202839 | | Summary | Stuck in the sky just a head and torso (avatar unloaded) | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | adventurlime (adventurlime) | | Created at | 2017-12-31T04:38:00Z | | Updated at | 2018-01-01T23:58:38Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2018-01-01T06:32:46.073-0600', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Linden Content in SL', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Stuck in the sky just a head and torso (avatar unloaded)', 'What were you doing when it happened?': 'I went through the portal for newcomers ', 'What were you expecting to happen instead?': 'I was expecting to see the chat room but i was stuck in the sky and my torso was unloaded and now I cant even log into my game', } ```
sl-service-account commented 6 years ago

Whirly Fizzle commented at 2018-01-01T12:32:46Z

Hiya adventurlime,

This sounds like Dan's portal bug - similar issues are filed at BUG-40458, BUG-40506, MAINT-6291 (Dan's internal issue?). For (as yet) unknown reasons, when the avatar is teleported via script (send home via security orb or the experience enabled portal teleports on LL's social islands & the Firestorm gateway), the teleport partially fails & the avatar ends up stuck in the void & cannot move. Relogging should fix the problem.

You said you couldn't log back in though. Are you still having problems getting logged in?