Open sl-service-account opened 6 years ago
Whirly Fizzle commented at 2018-02-20T17:47:35Z
Hiya Raven,
This is very likely to be the known file picker crash on Mac. This crash is supposed to be fixed on High Sierra, so if you update your operating system, this would be the best solution.
If you do not wish to update to High Sierra: Please follow the instructions on this wiki page to stop the crash: http://wiki.phoenixviewer.com/mac_crash_upload Note this wiki page is on the Firestorm wiki, however the same fix will work for the LL viewer too.
Does that fix the problem?
Steps to Reproduce
uploading and it just flashes and crashes.
Actual Behavior
My sl, will crash on any viewer, and crash if i try and upload photos.
Expected Behavior
upload a picture. q
Other information
that it can be fixed soon. Please I have tried other viewers, I would like to know whats causing it.
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-214609 | | Summary | I can not upload pictures with out crashing | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Raven2424 (raven2424) | | Created at | 2018-02-17T03:17:33Z | | Updated at | 2018-02-20T18:23:23Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2018-02-20T11:47:34.792-0600', "Is there anything you'd like to add?": 'that it can be fixed soon. Please I have tried other viewers, I would like to know whats causing it. ', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'My sl, will crash on any viewer, and crash if i try and upload photos. ', 'What were you doing when it happened?': 'uploading and it just flashes and crashes. ', 'What were you expecting to happen instead?': 'upload a picture. q', 'Where': 'http://maps.secondlife.com/secondlife/Cabo%20Paraiso/47/192/1125', } ```