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[BUG-214629] Items rezzing below my house #3333

Open sl-service-account opened 6 years ago

sl-service-account commented 6 years ago

Steps to Reproduce

Place pet and furniture, there was no error message.

Actual Behavior

I moved my pet from my rental house to my new house. They were both in my inventory after picking them up. I placed the food on the floor, rezz was fine. Placed the dog on the floor, he appeared for a moment then was gone. I check lost and found, inventory, all that and no dog. So i derendered the house and found some other missing furniture under the house but still no dog.

Expected Behavior

I was expecting my dog to rez on the floor.

Other information

It was a biobreeds brand dog and the house is at http://maps.secondlife.com/secondlife/Cilix/16/164/29

Also I was a different system last night when this occured, which is running Firestorm

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-214629 | | Summary | Items rezzing below my house | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | LanaMariAkasa (lanamariakasa) | | Created at | 2018-02-22T15:24:24Z | | Updated at | 2018-02-22T18:01:35Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2018-02-22T11:18:18.437-0600', "Is there anything you'd like to add?": 'It was a biobreeds brand dog and the house is at http://maps.secondlife.com/secondlife/Cilix/16/164/29\r\n\r\nAlso I was a different system last night when this occured, which is running Firestorm', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I moved my pet from my rental house to my new house. They were both in my inventory after picking them up. I placed the food on the floor, rezz was fine. Placed the dog on the floor, he appeared for a moment then was gone. I check lost and found, inventory, all that and no dog. So i derendered the house and found some other missing furniture under the house but still no dog.', 'What were you doing when it happened?': 'Place pet and furniture, there was no error message.', 'What were you expecting to happen instead?': 'I was expecting my dog to rez on the floor.', 'Where': 'http://maps.secondlife.com/secondlife/Cilix/16/164/29', } ```
sl-service-account commented 6 years ago

Whirly Fizzle commented at 2018-02-22T17:18:18Z

Hiya LanaMari,

I had a look at the house & the physics shape on the floor doesn't look too bad, but there are a couple of places where there's a gap in it. If you rez something on the floor in those places it may rez under the house. This is something the house creator would need to fix.

I believe I found your BioBreeds dog though :) He's hiding in the roof space. Teleport to http://maps.secondlife.com/secondlife/Cilix/18/143/40 and you will find him

http://prntscr.com/iidu3c Is this your missing dog?

sl-service-account commented 6 years ago

Kyle Linden commented at 2018-02-22T18:01:35Z

Hi Lana,

It looks like Whirly has found your lost dog. Please let us know if you've found it too.

Thanks!