search

secondlife / jira-archive

2 stars 0 forks source link

[BUG-216110] Mesh Bodies disappear after using unsit script #3569

Open sl-service-account opened 6 years ago

sl-service-account commented 6 years ago

Steps to Reproduce

Sat on the ball to be unsat at a different location.

Actual Behavior

I am part of a theatre group (Jewell Theatre) and we use prims with an unsit script to move our avatars from our "backstage room" to the stage. We have noticed recently that sometimes mesh avatars including their titles disappear when they use said prim with script. It does not affect everyone and not every time. But enough to have audience members not see some of the characters.

Expected Behavior

To land at the new location and be seen by the audience.

Other information

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-216110 | | Summary | Mesh Bodies disappear after using unsit script | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Chandni Khondji (chandni.khondji) | | Created at | 2018-04-15T18:14:38Z | | Updated at | 2018-06-11T15:48:35Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2018-04-15T14:47:35.533-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I am part of a theatre group (Jewell Theatre) and we use prims with an unsit script to move our avatars from our "backstage room" to the stage. We have noticed recently that sometimes mesh avatars including their titles disappear when they use said prim with script. It does not affect everyone and not every time. But enough to have audience members not see some of the characters.', 'What were you doing when it happened?': 'Sat on the ball to be unsat at a different location. ', 'What were you expecting to happen instead?': 'To land at the new location and be seen by the audience.', } ```
sl-service-account commented 6 years ago

Whirly Fizzle commented at 2018-04-15T19:47:36Z

Are the invisible avatar bodies & tags rendering at 0,0,0 on the region when this happens?

sl-service-account commented 6 years ago

Chandni Khondji commented at 2018-04-17T02:57:26Z

I just talked to a friend who was affected and she had another avi missing right now and they are not at 0,0,0

sl-service-account commented 6 years ago

Kyle Linden commented at 2018-04-17T15:18:42Z

Hi Chandni,

We need more information to properly investigate this report. Please provide the following:

Please update this issue and press the Info Provided button.

Thanks!

sl-service-account commented 6 years ago

Chandni Khondji commented at 2018-06-10T20:04:53Z, updated at 2018-06-10T20:16:46Z

It looks like we were able to fix it. The people who did not see the avatars had Avatar Cloth unchecked. After they checked it in today's performance they could see the avatars again and so far have seen them for the duration of the play.

Edit: Nope that wasn't it. She saw them because she saw them in the green room.

sl-service-account commented 6 years ago

Chandni Khondji commented at 2018-06-10T20:16:52Z

It happens on all kinds of locations not just select ones. It also happens with all kinds of avatars, from Maitreya, Lelutka heads, Belleza bodies, Timber Wolf wolves, Elephants, library assets... Avatars are always random. Sometimes it's that one, sometimes it's another one. Sometimes it's all but one cast member, sometimes it is nobody. She also has that problem in clubs and shops. It's not limited to anything or any location. I never have that problem.. but she has it almost everywhere.

sl-service-account commented 6 years ago

Whirly Fizzle commented at 2018-06-11T14:21:07Z

Who is "she"? Is this just one person that's reporting having this problem?

sl-service-account commented 6 years ago

Kyle Linden commented at 2018-06-11T15:47:54Z, updated at 2018-06-11T15:48:35Z

Hi Chandni,

We do not have enough information to begin investigating this report.

Please provide the following: