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[BUG-216314] messed up screen #3716

Open sl-service-account opened 6 years ago

sl-service-account commented 6 years ago

Steps to Reproduce

i was just moving around

Actual Behavior

i don't know why but my screen is just filled with flashes of color at some points, blocking my view to the point that i can't see anything that is happening in the game

Expected Behavior

i didn't expect anything

Other information

i hope this gets fixed. i cant play at all if this continues

Links

Related

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-216314 | | Summary | messed up screen | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | sevenescence (sevenescence) | | Created at | 2018-05-21T15:20:13Z | | Updated at | 2018-05-21T16:05:30Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2018-05-21T10:41:55.631-0500', "Is there anything you'd like to add?": 'i hope this gets fixed. i cant play at all if this continues', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "i don't know why but my screen is just filled with flashes of color at some points, blocking my view to the point that i can't see anything that is happening in the game", 'What were you doing when it happened?': 'i was just moving around', 'What were you expecting to happen instead?': "i didn't expect anything", 'Where': 'http://maps.secondlife.com/secondlife/Social%20Island%206/112/118/45', } ```
sl-service-account commented 6 years ago

Whirly Fizzle commented at 2018-05-21T15:41:56Z

Hiya sevenescence,

I suspect the problem you are having is the Intel driver bug filed at BUG-10819. You are currently using an affected card (Intel(R) HD Graphics 520) with an affected driver version (10.18.15.4281). If you update to the latest intel driver for your Intel(R) HD Graphics 520 crad, that will hopefully fix the problem.

sl-service-account commented 6 years ago

Kyle Linden commented at 2018-05-21T16:05:31Z

Hi sevenescence,

Please update your drivers as Whirly advised and let us know if that resolves the issue or not.

To let us know you have updated this issue, please press the Info Provided button.

Thanks!