sl-service-account
commented
6 years ago Chaser Zaks commented at 2018-07-15T14:19:42Z
Hello! This can happens from time to time. The reason for it is that an required attachment is either: A) Missing/not attached, B) Not loading properly. A quick an easy fix is to go to "Avatar -> Choose An Avatar" and load a default avatar from there, then re-load your outfit again(replacing the default avatar), or remove the attachments you do not need and re-attach what you were wearing. Alternatively, you can create the following from the "New Body part" menu when right clicking a new folder and wear each of them:
- A shape
- A skin
- Some hair
- Some eyes
If option 2 does not work, you may need to do option 1.
If neither options work, you can force your avatar to the default test characters. To do this, press CTRL + ALT + Q, a new option menu should appear saying "Developer" (It'll be after 'Help" on the same bar as "Avatar", "Comm", "World", "Build", etc).
From there, go to Developer -> Avatar -> Character Tests -> Test Male (or Test Female if you would like, it doesn't matter which).
This should fix the issue if it is of the common issue.
I suggest disabling the developer menu when done: Debug features can be fun, but messing around with the settings in there if you do not know what you are doing can cause unexpected side effects, including viewer crashes(I.E.: Force an error). If you wish to disable this, simply press CTRL + ALT + Q to toggle it back off.
What just happened?
i wasn't doing anything. i just logged on.
What were you doing when it happened?
i logged into my account and mt avatar is being seen as a white cloud. i left it for sometime to see if it would fix on its own but nothing happened. i also logged in on another computer and the same problem is occuring.
What were you expecting to happen instead?
i was expecting to see my avatar properly and not as a cloud
Other information
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-225070 | | Summary | im not seeing my avatar | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | BamboKittenn (bambokittenn) | | Created at | 2018-07-14T23:25:52Z | | Updated at | 2018-07-16T16:38:51Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2018-07-15T09:19:42.443-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'i logged into my account and mt avatar is being seen as a white cloud. i left it for sometime to see if it would fix on its own but nothing happened. i also logged in on another computer and the same problem is occuring.', 'What were you doing when it happened?': "i wasn't doing anything. i just logged on.", 'What were you expecting to happen instead?': 'i was expecting to see my avatar properly and not as a cloud', 'Where': 'http://maps.secondlife.com/secondlife/Social%20Island%204/21/124/69', } ```