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[BUG-225205] Unable to post on Facebook #4063

Open sl-service-account opened 6 years ago

sl-service-account commented 6 years ago

What just happened?

Internal browser closes, but opens again repeatedly.

What were you doing when it happened?

  1. Login to Viewer.
  2. Open Facebook Floater using Communicate > Facebook.
  3. Enter Facebook login credentials.
  4. Enter some text to submit as a post.

What were you expecting to happen instead?

Notification toast “You posted to Facebook” is shown.

Other information

The issue reproduces on Release build 5.1.7.517973 (64 bit)

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Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-225205 | | Summary | Unable to post on Facebook | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Accepted | | Reporter | KonstantinM ProductEngine (konstantinm.productengine) | | Created at | 2018-08-03T07:34:17Z | | Updated at | 2019-08-19T18:20:42Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2018-08-04T18:07:35.186-0500', "Is there anything you'd like to add?": 'The issue reproduces on Release build 5.1.7.517973 (64 bit)', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Internal browser closes, but opens again repeatedly.', 'What were you doing when it happened?': '1. Login to Viewer.\r\n2. Open Facebook Floater using Communicate > Facebook.\r\n3. Enter Facebook login credentials.\r\n4. Enter some text to submit as a post.', 'What were you expecting to happen instead?': 'Notification toast “You posted to Facebook” is shown.', } ```
sl-service-account commented 6 years ago

Willow Wilder commented at 2018-08-04T23:07:35Z

Seems this was a policy change that went into effect on August 1st. https://developers.facebook.com/blog/post/2018/04/24/new-facebook-platform-product-changes-policy-updates/