Closed sl-service-account closed 6 months ago
Chaser Zaks commented at 2018-08-21T05:38:41Z, updated at 2018-08-21T05:38:51Z
Hello!
I have checked the region Vice Liberty and found your parcel(Owned by group Fang Bangers Staff). I do not see any reason why you may be banned at parcel level so it would be estate level. You will have to contact the estate support at http://www.amestate.it/support or via in-world IMs by sending a IM to their live chat in-world bot(I cannot confirm how well this works, it says to contact it for support) by coping and pasting this in chat and clicking it: secondlife:///app/agent/0481b57b-e55a-4cbd-b5c0-2333039b4681/im
If this does not solve the issue and they say that you are not estate banned, you will need to contact Second Life support so they can further investigate what may be going on. You can do this here: https://support.secondlife.com/contact-support
I hope this helps and that your issue gets resolved.
What just happened?
nothing I just logged in
What were you doing when it happened?
Hello I logged in earlier, and Went to my land just fine, But now I can't go to it it's saying I'm banned from the region, I haven't even been online to do anything was in the hospital since Thursday How do I get back to my land I still have my rent paid up too, Thanks.
What were you expecting to happen instead?
Was trying to go hom
Other information
was at Vice Liberty my name is SynysetSavage Resident Thanks.
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-225316 | | Summary | Can't get to land that I own says banned from region | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | SynysterSavage (synystersavage) | | Created at | 2018-08-21T02:19:10Z | | Updated at | 2018-08-21T15:13:44Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2018-08-21T00:38:41.269-0500', "Is there anything you'd like to add?": 'was at Vice Liberty my name is SynysetSavage Resident Thanks.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "Hello I logged in earlier, and Went to my land just fine, But now I can't go to it it's saying I'm banned from the region, I haven't even been online to do anything was in the hospital since Thursday How do I get back to my land I still have my rent paid up too, Thanks.", 'What were you doing when it happened?': 'nothing I just logged in', 'What were you expecting to happen instead?': 'Was trying to go hom', } ```