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[BUG-225525] [FIXED] [EEP] Viewer crash when getting environment string while logged in #4304

Open sl-service-account opened 6 years ago

sl-service-account commented 6 years ago

What just happened?

Client crashes for unknown reason

What were you doing when it happened?

Getting environment string for bug report

What were you expecting to happen instead?

No crash so I can file bug report

Other information

hippos

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-225525 | | Summary | [FIXED] [EEP] Viewer crash when getting environment string while logged in | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Accepted | | Labels | whirly-eep | | Reporter | Chaser Zaks (chaser.zaks) | | Created at | 2018-09-22T18:19:59Z | | Updated at | 2020-06-15T15:23:22Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2018-09-22T15:08:15.121-0500', "Is there anything you'd like to add?": 'hippos', 'Original Reporter': 'Chaser Zaks (chaser.zaks)', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Client crashes for unknown reason', 'What were you doing when it happened?': 'Getting environment string for bug report', 'What were you expecting to happen instead?': 'No crash so I can file bug report', 'Where': 'secondlife://Aditi/secondlife/EEPTesting/248/78/23', } ```
sl-service-account commented 6 years ago

Whirly Fizzle commented at 2018-09-22T20:08:15Z

Hmm why does the system information show: OS Version: Unsupported Windows version 64-bit (Build 3790) ? Build 3790 is Windows Server 2003 o.O

sl-service-account commented 6 years ago

Chaser Zaks commented at 2018-09-22T20:12:10Z

I'm using wine, with the windows version set to "Windows XP" because anything higher than that causes audio issues with many applications/games.

sl-service-account commented 6 years ago

Whirly Fizzle commented at 2018-09-22T20:24:34Z

You also have SecondLifeEnterprise enabled, which is odd.

Viewer crashes after you open Help -> About Second Life.


2018-09-22T18:15:46Z #LLException;llcommon/llexception.cpp(32) : error
2018-09-22T18:15:46Z ERROR: #LLException;llcommon/llexception.cpp(32) : `anonymous-namespace'::log_unhandled_exception_: llcommon/llcoros.cpp(367): Unhandled exception caught in void __cdecl LLCoros::toplevel(class boost::dcoroutines::detail::coroutine_self<class boost::dcoroutines::coroutine<void __cdecl(void),class boost::dcoroutines::detail::context::context_context_impl> > &,struct LLCoros::CoroData *,const class boost::function<void __cdecl(void)> &): coroutine fetchServerReleaseNotesCoro:
No diagnostic information available.

I wonder if this is because the Windows version is unrecognized.

That crash has also been seen to happen with certain graphics driver versions when Nvidia Shadowplay/Share is enabled too, ref: BUG-11530

sl-service-account commented 5 years ago

Whirly Fizzle commented at 2019-02-04T15:22:06Z

I can't test this on my system but it's marked as fixed in http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Project_EEP/6.0.2.523088