[BUG-225545] When i log in im a cloud - but inventory says im wearing what i should

[sl-service-account]

What just happened?

I logged in last night and put on what i wanted. Today i logged in - and im a floating white cloud again?

What were you doing when it happened?

You are at 34,3, 93,2, 87,7 in BaikUn located at sim10338.agni.lindenlab.com (216.82.50.60:13005)

What were you expecting to happen instead?

To see my avatar the way i left it? A body with hair on head, wearing clothes?

Other information

Save my changes!!!! Thnx

Attachments

• Image 1.jpg 2018-09-27 00:47:56

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-225545 | | Summary | When i log in im a cloud - but inventory says im wearing what i should | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | Kwanie Nowicka (kwanie.nowicka) | | Created at | 2018-09-27T04:47:59Z | | Updated at | 2018-09-27T14:53:11Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2018-09-27T00:15:38.324-0500', "Is there anything you'd like to add?": 'Save my changes!!! I dont want to be a cloud!!! \r\nThnx', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I logged in last night and put on what i wanted. Today i logged in - and im a floating white cloud again? ', 'What were you doing when it happened?': 'You are at 34,3, 93,2, 87,7 in BaikUn located at sim10338.agni.lindenlab.com (216.82.50.60:13005)\r\n', 'What were you expecting to happen instead?': 'To see my avatar the way i left it? A body with hair on head, wearing clothes? ', 'Where': 'SLURL: http://maps.secondlife.com/secondlife/BaikUn/34/93/88\r\n(global coordinates 263.202,0, 233.309,0, 87,7)\r\nSecond Life Server 18.09.04.519319', } ```

[sl-service-account]

Chaser Zaks commented at 2018-09-27T05:15:38Z

Hello! This can happens from time to time. The reason for it is that an required attachment is either: A) Missing/not attached, B) Not loading properly. A quick an easy fix is to go to "Avatar -> Choose An Avatar" and load a default avatar from there, then re-load your outfit again(replacing the default avatar), or remove the attachments you do not need and re-attach what you were wearing. Alternatively, you can create the following from the "New Body part" menu when right clicking a new folder and wear each of them:

• A shape
• A skin
• Some hair

• Some eyes

  If option 2 does not work, you may need to do option 1.

  If neither options work, you can force your avatar to the default test characters. To do this, press CTRL + ALT + Q, a new option menu should appear saying "Developer" (It'll be after 'Help" on the same bar as "Avatar", "Comm", "World", "Build", etc). From there, go to Developer -> Avatar -> Character Tests -> Test Male (or Test Female if you would like, it doesn't matter which). This should fix the issue if it is of the common issue.

I suggest disabling the developer menu when done: Debug features can be fun, but messing around with the settings in there if you do not know what you are doing can cause unexpected side effects, including viewer crashes(I.E.: Force an error). If you wish to disable this, simply press CTRL + ALT + Q to toggle it back off.

[sl-service-account]

Alexa Linden commented at 2018-09-27T14:53:05Z

Please try the fixes posted above. If these do not fix your avatar, contact customer support at https://lindenlab.freshdesk.com/support/tickets/new .