Open sl-service-account opened 5 years ago
Chaser Zaks commented at 2019-01-21T14:54:50Z
Hello!
Sorry for the inconvenience. Web profiles seem to be having some issues at the moment. Please keep an eye on the grid status page for more information at: https://status.secondlifegrid.net/
Shrike Linden commented at 2019-01-22T17:23:46Z
Hello! This issue is now fixed. Let us know if there are any other issues!
https://secondlife-status.statuspage.io/incidents/sxd1njdcwbht
What just happened?
I tried to view a friend's web profile to see some updates on her sim, and the web profile would not load, just appearing as a red background with error on it, ive tried it on other people's profiles, i have got 2 friends to try and they have had the same issue, https://gyazo.com/d5c8095b9870c4989dfd2b37b7436aa4
What were you doing when it happened?
Browsing a friend's web profile https://gyazo.com/d5c8095b9870c4989dfd2b37b7436aa4
What were you expecting to happen instead?
see a friend's web profile
Other information
i have an image taken on Gyazo of the issue i have looked on SL grid status.net and its not listed https://gyazo.com/d5c8095b9870c4989dfd2b37b7436aa4
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Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-226143 | | Summary | Online(Web) Profiles not loading | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Triaged | | Reporter | HarrietJumpjet1 (harrietjumpjet1) | | Created at | 2019-01-20T23:05:28Z | | Updated at | 2019-01-22T17:23:45Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2019-01-21T08:54:49.564-0600', "Is there anything you'd like to add?": 'i have an image taken on Gyazo of the issue \r\ni have looked on SL grid status.net and its not listed\r\nhttps://gyazo.com/d5c8095b9870c4989dfd2b37b7436aa4', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I tried to view a friend's web profile to see some updates on her sim, and the web profile would not load, just appearing as a red background with error on it, ive tried it on other people's profiles, i have got 2 friends to try and they have had the same issue, \r\nhttps://gyazo.com/d5c8095b9870c4989dfd2b37b7436aa4", 'What were you doing when it happened?': "Browsing a friend's web profile\r\nhttps://gyazo.com/d5c8095b9870c4989dfd2b37b7436aa4", 'What were you expecting to happen instead?': "see a friend's web profile ", 'Where': 'Second Life Release 6.1.0.522614 (64bit)', } ```