sl-service-account
commented
5 years ago Kyle Linden commented at 2019-03-18T15:23:11Z
Hi cocoejiaku,
I can see that you have previously been sending in crash reports in the Bugsplat based Second Life viewers but I'm not seeing any on the 6.1.0 build.
Before we can help you further we need all of your Second Life logs. This page tells you where to find the logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
Please zip up or compress every file in your logs folder and then attach them to this Jira.
Press the Info Provided at the top of the Jira when you do.
Thanks!
What just happened?
I logged into second life and crashed
What were you doing when it happened?
I was in my apt home when it happened
What were you expecting to happen instead?
I wont doing anything I just entered the game
Other information
nothing just be login in and enjoying my game
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-226537 | | Summary | everytime I go on second life and land in my home it stays about 1min before it crashes this has been going on for about three weeks now I will like you to look into the problem so I can go back and enjoy my game thank you | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | cocoejiaku (cocoejiaku) | | Created at | 2019-03-16T02:48:55Z | | Updated at | 2019-03-18T15:23:10Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2019-03-18T10:23:10.663-0500', "Is there anything you'd like to add?": 'nothing just be login in and enjoying my game', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I logged into second life and crashed ', 'What were you doing when it happened?': 'I was in my apt home when it happened', 'What were you expecting to happen instead?': 'I wont doing anything I just entered the game ', } ```