Closed sl-service-account closed 7 months ago
Kyle Linden commented at 2019-03-25T16:30:48Z
Hi EnCore,
Jira is not for 1:1 personal technical support and is therefore not able to provide one to one support in a timely manner. For account related issues, please contact support directly at https://support.secondlife.com/ and choose from either Submitting a Support Case, Live Chat or Phone Support depending on your account type.
For assistance from other Residents see SL Answers at https://community.secondlife.com/forums/forum/109-answers/ and click Ask a Question (faster)
For assistance directly from Linden Lab Support, file a ticket at https://lindenlab.freshdesk.com/support/tickets/new by filling in the form and clicking Submit. (slower)
If you think there is an actual bug with the .bvh import then please file a new bug report with more details of your problem. Without this information your jira will be closed and in this case, sent to Support.
When filing BUG reports please include:
(!) Which version of the client are you using? (This can be found in Help, About Second Life) (!) Your computer specs (from Help, About Second Life) (!) A description of the problem, explaining what you do / see / don't see, including any error messages displayed (!) Step by step Directions on how to reproduce your experience. (!) A screenshot of what you are seeing.
Thanks!
What just happened?
terrible things
What were you doing when it happened?
trying to make the world a better place to live in
What were you expecting to happen instead?
exhilerating fruits of my labour
Other information
yes. https://community.secondlife.com/forums/topic/433263-avastar-pose-positions-getting-offset-inworld/
Links
Related
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-226575 | | Summary | .bvh offset | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Labels | animation, avastar, blender, bvh | | Reporter | EnCore Mayne (encore.mayne) | | Created at | 2019-03-24T08:26:33Z | | Updated at | 2019-06-10T12:13:02Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2019-03-25T11:30:47.922-0500', "Is there anything you'd like to add?": 'yes. https://community.secondlife.com/forums/topic/433263-avastar-pose-positions-getting-offset-inworld/', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'terrible things', 'What were you doing when it happened?': 'trying to make the world a better place to live in', 'What were you expecting to happen instead?': 'exhilerating fruits of my labour', 'Where': 'everywhere, plus the Beta grid', } ```