sl-service-account
commented
8 years ago bjoseph Wombat commented at 2015-09-01T18:36:40Z
There is a problem connecting to voice at the Elven Mist region. The voice channel is never being asked to change.
These lines appear in the sl log hundreds of time. It might be that region is not returning any information about which voice channel to join. There are not voice chat related failures in the log.
Trying to bookmark Elven Mist complains in the 'Create Landmark' panel that 'Place information not available without a server update'.
I do not see the voice dot disappearing , but that its still active, but in the voice channel from the previous region.
Trying to teleport away from Elven Mist logs me out of the viewer with the 'Darn. You have been logged out of Secondlife' msg.
2015-09-01T18:19:15Z WARNING: LLCircuitData::checkCircuitTimeout: LLCircuitData::checkCircuitTimeout for 216.82.45.126:13020 last ping 100.472038s seconds ago. 2015-09-01T18:19:15Z WARNING: LLCircuitData::checkCircuitTimeout: LLCircuitData::checkCircuitTimeout for 216.82.45.126:13020 still dead, dropping. 2015-09-01T18:19:15Z INFO: LLCircuit::removeCircuitData: LLCircuit::removeCircuitData for 216.82.45. 126:13020 2015-09-01T18:19:15Z WARNING: LLViewerRegion::getCapability: getCapability called before caps receiv ed for GetExperienceInfo 2015-09-01T18:19:15Z WARNING: LLViewerRegion::getCapability: getCapability called before caps receiv ed for GetExperienceInfo 2015-09-01T18:19:15Z WARNING: LLViewerRegion::getCapability: getCapability called before caps receiv
Steps to Reproduce
I believe that happened when I started playing Linden Realms as I face some troubles there too.
Actual Behavior
Suddenly, I can not use the voice chat. I am not able anymore to do it, while settings in my computer and sl viewer are the same. The white dot of the voice disappeared and the mic sign is no longer working.
Expected Behavior
I expected that problem will not last more than a day and voice will be back to normal in a day or so, but it lasts for more than a week now.
Other information
I met some other people face the same problem in Voice Canyon and till now they couldn't solve the voice chat problem.
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-10164 | | Summary | I lost the ability to make voice chat. | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Khalid009 (khalid009) | | Created at | 2015-09-01T03:35:10Z | | Updated at | 2017-07-07T15:52:31Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-09-01T13:36:39.902-0500', "Is there anything you'd like to add?": "I met some other people face the same problem in Voice Canyon and till now they couldn't solve the voice chat problem.", 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Suddenly, I can not use the voice chat. I am not able anymore to do it, while settings in my computer and sl viewer are the same.\r\nThe white dot of the voice disappeared and the mic sign is no longer working.', 'What were you doing when it happened?': 'I believe that happened when I started playing Linden Realms as I face some troubles there too.', 'What were you expecting to happen instead?': 'I expected that problem will not last more than a day and voice will be back to normal in a day or so, but it lasts for more than a week now.', 'Where': 'http://maps.secondlife.com/secondlife/Elven%20Mist/69/117/26', } ```