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[BUG-226887] get an error message when looking at profiles #5330

Open sl-service-account opened 5 years ago

sl-service-account commented 5 years ago

What just happened?

i get error message when I try to look at a profile. Loading Error! message: ERR_CONNECTION_RESET code: -101

What were you doing when it happened?

just standing, trying to look at a profile

What were you expecting to happen instead?

I was hoping to view a profile of some one near by

Other information

no

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-226887 | | Summary | get an error message when looking at profiles | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Triaged | | Reporter | cyndiloves (cyndiloves) | | Created at | 2019-04-29T19:56:07Z | | Updated at | 2019-05-01T15:56:32Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2019-04-30T01:31:14.368-0500', "Is there anything you'd like to add?": 'no', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'i get error message when I try to look at a profile. Loading Error! message: ERR_CONNECTION_RESET code: -101', 'What were you doing when it happened?': 'just standing, trying to look at a profile', 'What were you expecting to happen instead?': 'I was hoping to view a profile of some one near by', 'Where': 'http://maps.secondlife.com/secondlife/Stentor/205/224/62', } ```
sl-service-account commented 5 years ago

Whirly Fizzle commented at 2019-04-30T06:31:14Z

Hiya Cyndiloves,

Web profiles are offline at the moment & LL is working on getting it fixed.
Please keep your eye on this grid status post, which will be updated when the problem is fixed: https://status.secondlifegrid.net/incidents/lz68v3254g6l
Thanks.
sl-service-account commented 5 years ago

Shrike Linden commented at 2019-05-01T15:55:59Z

Hello!

I'm sorry this is happening! As Whirly stated above, we're experiencing an outage in profiles that we are currently investigating. The grid status post (https://status.secondlifegrid.net/incidents/lz68v3254g6l) will be updated once the issue is resolved. Thank you for your patience!