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[BUG-226897] Loading Error #5340

Open sl-service-account opened 5 years ago

sl-service-account commented 5 years ago

What just happened?

When I want to read a profile of another Avatar, the following message occurs: "Loading Error: ERR_CONNECTION_RESET, Code: -101" The error message is independent of the location.

What were you doing when it happened?

nothing

What were you expecting to happen instead?

profile information

Other information

no

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-226897 | | Summary | Loading Error | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Triaged | | Reporter | Alistair Lilliehook (alistair.lilliehook) | | Created at | 2019-04-30T09:55:43Z | | Updated at | 2019-05-01T17:39:13Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2019-04-30T08:12:29.091-0500', "Is there anything you'd like to add?": 'no', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'When I want to read a profile of another Avatar, the following message occurs:\r\n"Loading Error: ERR_CONNECTION_RESET, Code: -101" The error message is independent of the location.', 'What were you doing when it happened?': 'nothing', 'What were you expecting to happen instead?': 'profile information', 'Where': 'http://maps.secondlife.com/secondlife/London%20City/75/212/23', } ```
sl-service-account commented 5 years ago

Whirly Fizzle commented at 2019-04-30T13:12:29Z

Hiya Alistair,

Web profiles are offline at the moment & LL is working on getting it fixed. Please keep your eye on this grid status post, which will be updated when the problem is fixed: https://status.secondlifegrid.net/incidents/lz68v3254g6l Thanks.

sl-service-account commented 5 years ago

Shrike Linden commented at 2019-05-01T17:37:46Z

This issue has been resolved and the grid status post (https://status.secondlifegrid.net/incidents/lz68v3254g6l) has been updated!