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[BUG-10217] I am not seeing my character please help me! #572

Closed sl-service-account closed 7 months ago

sl-service-account commented 9 years ago

Steps to Reproduce

I do nothing.I just enter the game and it happen.

Actual Behavior

I just enter the second life and I don't see my character.I was only seeing a white thing like soul.I do everything,I remake my character,restart computer and second life but it doesn't work.

Expected Behavior

Other information

plz just help me I want to see my character again.

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-10217 | | Summary | I am not seeing my character please help me! | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | karotagirl (karotagirl) | | Created at | 2015-09-07T17:31:38Z | | Updated at | 2017-05-08T23:40:41Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-09-07T14:05:22.583-0500', "Is there anything you'd like to add?": 'plz just help me I want to see my character again.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I just enter the second life and I don't see my character.I was only seeing a white thing like soul.I do everything,I remake my character,restart computer and second life but it doesn't work.", 'What were you doing when it happened?': 'I do nothing.I just enter the game and it happen.', 'What were you expecting to happen instead?': "I don't undertstand this question.Sorry I am Turkish.", 'Where': 'http://maps.secondlife.com/secondlife/Shiromani/59/113/34', } ```
sl-service-account commented 9 years ago

Whirly Fizzle commented at 2015-09-07T19:05:23Z

Heya Karotagirl,

Quick fix that works for most cases: Open your inventory and expand the "My Outfits" folder. Choose any saved outfit folder and drag it onto your avatar and your avatar should then rez.

If this doesn't help, try logging into a different region and changing your outfit and see if your avatar will rez. If your problem turns out to be limited to one specific region, then this region may need to be restarted.

If testing on a different region does not help the please can you try the following: In the top menu bar of the viewer, go to Me -> Choose an Avatar -> Classic -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.

If this doesn't help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally.

If you are still having problems then please follow the steps on this wiki page: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955

If you are still having problems rezzing your avatar, then you should contact Linden lab support directly from: https://support.secondlife.com/contact-support/

Hope that helps :)