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[BUG-227761] Applying skin texture incomplete on certain regions/server 531529 #5973

Open sl-service-account opened 4 years ago

sl-service-account commented 4 years ago

What just happened?

Responding to a forum thread https://community.secondlife.com/forums/topic/444161-problem-with-bento-hand-freezing-on-some-sims/ I discovered I was able to reproduce the texture issue while at the region Tsuchinoko Second Life Server 2019-10-03T01:23:43.531529 gif https://gyazo.com/f5341c2667e7218e8b8b76cfaca7a456

I was unable to reproduce the same issue at LeTigre RC 3 Sandbox also located on Second Life Server 2019-10-03T01:23:43.531529 gif https://gyazo.com/626fcf8dc3f45d01f02164e81ea5a12c

Nor was I able to reproduce the same issue on Second Life Server 2019-10-03T01:12:11.531528

I was unable to reproduce the animation issue reported by the OP of the forum thread.

What were you doing when it happened?

Tsuchinoko located at sim10752.agni.lindenlab.com (216.82.56.42:13000) SLURL: http://maps.secondlife.com/secondlife/Tsuchinoko/155/155/49

What were you expecting to happen instead?

The texture applier would apply evenly across the entire body.

Other information

Maitreya Lara Mesh Body, Hands, Feet, V4.1 worn

A further gif displaying tone A-001 as "default" skin when entering region and changing to tone A-006 hand texture is not applied. https://gyazo.com/73e02c61d30081f49e2d0f3864a55d04

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Links

Duplicates

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-227761 | | Summary | Applying skin texture incomplete on certain regions/server 531529 | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Accepted | | Reporter | Minuet Voir (minuet.voir) | | Created at | 2019-10-14T23:42:56Z | | Updated at | 2019-11-13T13:51:27Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2019-10-15T11:46:45.829-0500', "Is there anything you'd like to add?": 'Maitreya Lara Mesh Body, Hands, Feet, V4.1 worn \r\n', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Simulator', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Responding to a forum thread \r\nhttps://community.secondlife.com/forums/topic/444161-problem-with-bento-hand-freezing-on-some-sims/\r\nI discovered I was able to reproduce the texture issue while at the region Tsuchinoko Second Life Server 2019-10-03T01:23:43.531529\r\ngif https://gyazo.com/f5341c2667e7218e8b8b76cfaca7a456 \r\n\r\nI was unable to reproduce the same issue at LeTigre RC 3 Sandbox also located on Second Life Server 2019-10-03T01:23:43.531529\r\ngif https://gyazo.com/626fcf8dc3f45d01f02164e81ea5a12c \r\n\r\nNor was I able to reproduce the same issue on Second Life Server 2019-10-03T01:12:11.531528\r\n\r\nI was unable to reproduce the animation issue reported by the OP of the forum thread. ', 'What were you doing when it happened?': 'Tsuchinoko located at sim10752.agni.lindenlab.com (216.82.56.42:13000)\r\nSLURL: http://maps.secondlife.com/secondlife/Tsuchinoko/155/155/49', 'What were you expecting to happen instead?': 'The texture applier would apply evenly across the entire body. ', 'Where': 'http://maps.secondlife.com/secondlife/Tsuchinoko/155/155/49', } ```
sl-service-account commented 4 years ago

Whirly Fizzle commented at 2019-10-15T16:46:46Z, updated at 2019-10-15T16:47:59Z

I am able to reproduce this on some regions running Second Life Server 2019-10-03T01:23:43.531529, but not others.

Can reproduce on these 529 regions every single attempt:

Cannot reproduce on these 529 regions:

sl-service-account commented 4 years ago

Mazidox Linden commented at 2019-10-18T20:31:37Z

Hi there!

I've been able to reproduce this issue and have an engineer looking at it soon. I'm leaving this issue open for any additional regions suffering this issue to be reported.

sl-service-account commented 4 years ago

Sarah Passerine commented at 2019-10-21T18:30:21Z

Since my issue was closed, I'd like to make sure Dolly Dreams gets mentioned here as well, as per https://jira.secondlife.com/browse/BUG-227756

sl-service-account commented 4 years ago

Mazidox Linden commented at 2019-10-22T20:24:56Z

Hello again everyone,

We are still diligently investigating this issue and our engineers are working on a solution that resolves the issues reported. Please continue to submit any additional reports of this issue here!

sl-service-account commented 4 years ago

Aeromia commented at 2019-10-22T20:55:21Z

Since my issue was closed as a duplicate of this one, of which it's not. https://jira.secondlife.com/browse/BUG-227781

My Belleza Freya body scripts completely stopped responding and was not recognized by the HUD (Could not get the HUD to even open because of how Belleza does their stuff) until I went to another region with a different simulator version. After multiple restarts, it began working yesterday morning (Central standard time).

 

I will keep watching this issue and update comments if it happens again.

sl-service-account commented 4 years ago

Phate Shepherd commented at 2019-10-22T21:26:59Z, updated at 2019-10-23T00:00:18Z

As mentioned in other reports, scripts are just randomly not listening to linkmessage commands in my AnyPose system. The avatar position and each joint is controlled by a separate script. In my case, rezzing a pose stand from the AnyPose BVH HUD and then standing on it causes the avatar to sit off to the side on affected regions, because the "AnyPose Expression" script is not hearing link message commands.

The latest report is on: Melody Falls Also: Dream Rental

sl-service-account commented 4 years ago

Phate Shepherd commented at 2019-10-22T21:49:39Z

I got a report of a failure, and I had them use a diagnostic command I have in my system. It iterates through all scripts and initiates a llResetOtherScript() on each one (except the one doing the iteration.)

Even thought the affected script "AnyPose Expression" is reset, it still doesn't respond to linkmessage commands.

sl-service-account commented 4 years ago

Ray Silent commented at 2019-10-23T12:54:41Z

Same here, customers report items not working as before (https://jira.secondlife.com/browse/BUG-227668)

sl-service-account commented 4 years ago

Mazidox Linden commented at 2019-10-23T20:19:17Z

Greetings!

Thank you for your continued reports as we have investigated this issue. We believe we have identified a fix which will be deployed to regions on Aditi today or tomorrow. When we have deployed that fix for testing I'll be sure to update this BUG with a location everyone can test.

sl-service-account commented 4 years ago

Aishagain commented at 2019-10-24T16:02:57Z

And so we wait....and wait....

sl-service-account commented 4 years ago

Mazidox Linden commented at 2019-10-24T17:08:15Z, updated at 2019-10-24T20:16:44Z

Hello!

The version with the fix (-2019-10-23T01:35:35.532054- 2019-10-24T19:07:13.532143) is available on the region Helios on Aditi for everyone to test. Please let us know how it goes!

sl-service-account commented 4 years ago

Phate Shepherd commented at 2019-10-26T15:49:08Z

So far, it is working on Helios. But I have no idea if the issue only crops up on regions swamped with scripted objects.

sl-service-account commented 4 years ago

Johngalt Linden commented at 2019-10-28T20:44:00Z

Hello Phate,

Thank you for your reply. Please report any new instances if they occur. Thank you.

John Galt