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[BUG-228095] Unable to create item '' that has caused problems on this region #6248

Closed sl-service-account closed 9 months ago

sl-service-account commented 4 years ago

What just happened?

If I login Attachment dont rez

What were you doing when it happened?

Logging in

What were you expecting to happen instead?

Attachments rezzing

Other information

Please restart Eiger

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-228095 | | Summary | Unable to create item '' that has caused problems on this region | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | Dolma Dollinger (dolma.dollinger) | | Created at | 2020-01-15T19:49:05Z | | Updated at | 2020-01-16T18:24:15Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2020-01-16T12:24:15.572-0600', "Is there anything you'd like to add?": 'Please restart Eiger', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'If I login Attachment dont rez', 'What were you doing when it happened?': 'Logging in', 'What were you expecting to happen instead?': 'Attachments rezzing', 'Where': 'Eiger', } ```
sl-service-account commented 4 years ago

Kyle Linden commented at 2020-01-16T18:24:16Z

Hi Dolma,

Jira is not for 1:1 personal technical support and is therefore not able to provide one to one support in a timely manner. That said, what has likely happened is that you dropped an object in the region which has excess communication going on. This excess is being blocked for being too 'spammy'. You will need to locate the object in the region that is the cause of the errors and take it back into your inventory.

Coincidently, Eigner has been restarted already, but this is not likely to help as the object will still be there after a restart.

Please contact Support if you need any help finding and removing the object directly at https://support.secondlife.com/ and choose from either Submitting a Support Case, Live Chat or Phone Support depending on your account type.