sl-service-account
commented
9 years ago Whirly Fizzle commented at 2015-09-18T23:43:27Z
Heya Tiffany,
Are you still having problems logging in? Some accounts were unable to login earlier due to the maintenance (http://status.secondlifegrid.net/2015/09/18/post2636/) but as far as I'm aware, this problem should be fixed now.
Steps to Reproduce
Logging in as usual.
Actual Behavior
Several attempts to log in, Internet connection verified. Received message: Login failed. Unable to connect to simulator.
Expected Behavior
Expecting to log in perfectly as all connections were verified.
Other information
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-10282 | | Summary | Unable to log in | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | TiffanyAK (tiffanyak) | | Created at | 2015-09-18T20:59:22Z | | Updated at | 2017-07-07T15:50:33Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-09-18T18:43:27.003-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Simulator', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Several attempts to log in, Internet connection verified.\r\nReceived message: Login failed. Unable to connect to simulator.', 'What were you doing when it happened?': 'Logging in as usual.', 'What were you expecting to happen instead?': 'Expecting to log in perfectly as all connections were verified.', 'Where': 'Second Life 3.8.3 (304115) Aug 4 2015 20:44:48 (Second Life Release)\r\nRelease Notes\r\n\r\nCPU: Intel(R) Celeron(R) CPU N2830 @ 2.16GHz (2166.66 MHz)\r\nMemory: 3986 MB\r\nOS Version: Microsoft Windows 8 64-bit (Build 9200) compatibility mode. real ver: 10.0 (Build 10011)\r\nGraphics Card Vendor: Intel\r\nGraphics Card: Intel(R) HD Graphics\r\n\r\nWindows Graphics Driver Version: 10.18.0010.4252\r\nOpenGL Version: 4.0.0 - Build 10.18.10.4252\r\n\r\nlibcurl Version: libcurl/7.38.0 OpenSSL/1.0.1h zlib/1.2.8\r\nJ2C Decoder Version: KDU v7.2\r\nAudio Driver Version: FMOD Ex 4.44.31\r\nQt Webkit Version: 4.7.1 (version number hard-coded)\r\nVoice Server Version: Not Connected\r\nBuilt with MSVC version 1800', } ```