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[BUG-228578] Unable to access search (Server Error (500)) on SecondLife Viewer #6628

Open sl-service-account opened 4 years ago

sl-service-account commented 4 years ago

What just happened?

I can no longer search SecondLife, I have a message marked "Server Error (500)". Can you help me?

What were you doing when it happened?

Where I have my land, a person often bugges and disconnects the region on the Serena Seacrest region. It is from this moment that I can no longer access the search after having been disconnected several times.

What were you expecting to happen instead?

The ability to access SecondLife Search. To do research

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Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-228578 | | Summary | Unable to access search (Server Error (500)) on SecondLife Viewer | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Triaged | | Reporter | Wesley Azambuja (wesley.azambuja) | | Created at | 2020-04-25T04:38:01Z | | Updated at | 2020-04-28T19:25:45Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2020-04-25T08:11:59.986-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I can no longer search SecondLife, I have a message marked "Server Error (500)". Can you help me?', 'What were you doing when it happened?': 'Where I have my land, a person often bugges and disconnects the region on the Serena Seacrest region. It is from this moment that I can no longer access the search after having been disconnected several times.', 'What were you expecting to happen instead?': 'The ability to access SecondLife Search. To do research', 'Where': 'http://maps.secondlife.com/secondlife/Serena%20Seacrest/229/109/22', } ```
sl-service-account commented 4 years ago

Whirly Fizzle commented at 2020-04-25T13:12:00Z

Linden Lab are working on fixing this. Please see the grid status post at: https://status.secondlifegrid.net/incidents/vvvdktpmmdmf

sl-service-account commented 4 years ago

Shrike Linden commented at 2020-04-28T19:25:46Z

Hello! I'm sorry this is happening! We've investigated and have a fix ready that we're hoping to release soon. Thank you for the report!