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[BUG-228661] all time my carracter fly . #6677

Open sl-service-account opened 4 years ago

sl-service-account commented 4 years ago

What just happened?

whatever character I choose doesn't touch the ground at all, ... it actually levitates

What were you doing when it happened?

all map

What were you expecting to happen instead?

after change caracter

Other information

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-228661 | | Summary | all time my carracter fly . | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | ExtazyXXl (extazyxxl) | | Created at | 2020-05-04T06:36:10Z | | Updated at | 2020-05-04T18:29:55Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2020-05-04T13:29:55.716-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "whatever character I choose doesn't touch the ground at all, ... it actually levitates", 'What were you doing when it happened?': 'all map', 'What were you expecting to happen instead?': 'after change caracter', 'Where': 'http://maps.secondlife.com/secondlife/Chooqu/83/32/21', } ```
sl-service-account commented 4 years ago

Dan Linden commented at 2020-05-04T18:29:56Z

Hi ExtazyXXl,

First, make sure you are not flying. If there's a "Stop Flying" button at the bottom of your screen, click it.

If you are not flying then your avatar's Hover Height needs to be adjusted. Right-click the nametag over your head and select Hover Height from the menu. Slide the Height slider until your feet are on the ground, then close the Set Hover Height floater.

If this does not resolve the problem, please attach a screenshot of the issue with More > Attach Files above. Then click the Info Provided button.

Thank you, Dan