[BUG-10335] Viewer reload, flashing / flickering Windows 10 with Raedon R7 GC, updated graphics driver

[sl-service-account]

Steps to Reproduce

It settles down when I don't move, but as soon as I click something or move it begins to flash.

Actual Behavior

I just bought a decent new computer and installed SL - I am on Windows 10 with a Raedon R7 Graphics card, 8GB ram, quad-core processor.

The entire viewer flashes and seems like it's reloading every 5 seconds. I can run SL on Ultra with no lag, no operating issues apart from this screen flashing issue. It's like a strobe light. It settles down when I don't move, but as soon as I click something or move it begins to flash.

I tried updating the graphics driver, it suggested Catalyst on the AMD site. I also tried different graphics settings, like lowering it all the way to basic and removing shadows and such, they don't help.

It's quite frustrating as I am a FT merchant and it makes it impossible to work. Any clues?

Expected Behavior

No flashing.

Other information

I do not have this issue with any other games, or software, or web browsing. It only happens in SL. I have tried using Ethernet / Lan first and then Wifi, no change. I downgraded the graphics driver, no change. I tried Firestorm, still flashes. I even tried an older version of Firestorm. I also checked my monitor settings and driver and they are fine.

Links

Related

• [ ] https://github.com/secondlife/jira-archive/issues/684

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-10335 | | Summary | Viewer reload, flashing / flickering Windows 10 with Raedon R7 GC, updated graphics driver | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Evadyne Paule (evadyne.paule) | | Created at | 2015-09-26T21:04:14Z | | Updated at | 2017-07-07T15:51:25Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-09-26T20:43:05.381-0500', "Is there anything you'd like to add?": 'I do not have this issue with any other games, or software, or web browsing. It only happens in SL. I have tried using Eithernet / Lan first and then Wifi, no change. I downgraded the graphics driver, no change. I tried Firestorm, still flashes. I even tried an older version of Firestorm. I also checked my monitor settings and driver and they are fine.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I just bought a decent new computer and installed SL - I am on Windows 10 with a Raedon R7 Graphics card, 8GB ram, quad-core processor. \r\n\r\nThe entire viewer flashes and seems like it's reloading every 5 seconds. I can run SL on Ultra with no lag, no operating issues apart from this screen flashing issue. It's like a strobe light. It settles down when I don't move, but as soon as I click something or move it begins to flash. \r\n\r\nI tried updating the graphics driver, it suggested Catalyst on the AMD site. I also tried different graphics settings, like lowering it all the way to basic and removing shadows and such, they don't help. \r\n\r\nIt's quite frustrating as I am a FT merchant and it makes it impossible to work. Any clues?", 'What were you doing when it happened?': "It settles down when I don't move, but as soon as I click something or move it begins to flash. \r\n", 'What were you expecting to happen instead?': 'No flashing.', } ```

[sl-service-account]

Nicky Perian commented at 2015-09-27T01:43:05Z

Have you tried setting Advanced Lighting Module ALM to off/unchecked?

[sl-service-account]

Kyle Linden commented at 2015-09-28T16:38:17Z

Hi Evadyne,

When filing a Jira please provide more details of your problem. Without this information your jira will be closed as Needs More information and will not be triaged. Please include: (!) Which version of the client are you using? (This can be found in Help, About Second Life) (!) Your computer specs (from Help, About Second Life) (!) A description of the problem, explaining what you do / see / don't see, including any error messages displayed (!) Step by step Directions on how to reproduce your experience. (!) A screenshot of what you are seeing. Please press the Information Provided button when you have added the additional information. Thanks!

[sl-service-account]

Saeros Linden commented at 2017-07-07T00:34:42Z

Our apologies, it appears this jira has been a victim of a spammer. We're cleaning up the offending comments, sorry for the mess!