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[BUG-228745] Mobile iOS missing usernames on friends list #6744

Open sl-service-account opened 4 years ago

sl-service-account commented 4 years ago

What just happened?

Logged in my alt (Darcina Spiritweaver) to the mobile app to see if a message I had sent her through this account got through. About half of the names were missing from the people on the list though I could still IM, pay, unfriend and block.

What were you doing when it happened?

Checking messages.

What were you expecting to happen instead?

I was expecting to see usernames.

Other information

I’ve attached screenshots of the missing names and available options. I don’t experience this issue on Epoch Conundrum’s list.

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-228745 | | Summary | Mobile iOS missing usernames on friends list | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Accepted | | Labels | mobile-ios | | Created at | 2020-05-14T16:59:18Z | | Updated at | 2020-05-14T17:49:31Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2020-05-14T12:20:23.127-0500', "Is there anything you'd like to add?": 'I’ve attached screenshots of the missing names and available options. I don’t experience this issue on Epoch Conundrum’s list. ', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Logged in my alt (Darcina Spiritweaver) to the mobile app to see if a message I had sent her through this account got through. About half of the names were missing from the people on the list though I could still IM, pay, unfriend and block. ', 'What were you doing when it happened?': 'Checking messages. ', 'What were you expecting to happen instead?': 'I was expecting to see usernames. ', } ```
sl-service-account commented 4 years ago

Shrike Linden commented at 2020-05-14T17:20:23Z

Hello! Thank you for the report!

Can I ask if closing the app and logging back in makes the names appear? Thank you!

sl-service-account commented 4 years ago

hatake.kohime commented at 2020-05-14T17:45:48Z

Shrike, yes it does. Probably should have tried that first. Haha.

sl-service-account commented 4 years ago

Shrike Linden commented at 2020-05-14T17:49:31Z

Awesome, thanks for the reply, it's super helpful. This is an issue we've run into before and thought we had nailed down. We'll investigate and work on a fix. Have a good day!