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[BUG-228886] Marketplace loading in mobile form from my browser?? #6869

Open sl-service-account opened 4 years ago

sl-service-account commented 4 years ago

What just happened?

Ive been trying to get to the MP from my browser (chrome & edge) and when it loads, its in mobile form.. no pics, if there is any pics, they are thumbnails..

What were you doing when it happened?

Trying to shop in the MP..

What were you expecting to happen instead?

Load MP normally, like usual..

Other information

is there something im doing wrong?? a setting malfunction on my behalf??

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-228886 | | Summary | Marketplace loading in mobile form from my browser?? | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | QEbonyQ (qebonyq) | | Created at | 2020-06-08T14:04:52Z | | Updated at | 2020-07-13T21:38:18Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2020-07-13T16:38:18.010-0500', "Is there anything you'd like to add?": 'is there something im doing wrong?? a setting malfunction on my behalf??', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Ive been trying to get to the MP from my browser (chrome & edge) and when it loads, its in mobile form.. no pics, if there is any pics, they are thumbnails.. ', 'What were you doing when it happened?': 'Trying to shop in the MP..', 'What were you expecting to happen instead?': 'Load MP normally, like usual..', 'Where': 'Windows 10 and Chrome also Microsoft Edge', } ```
sl-service-account commented 4 years ago

Shrike Linden commented at 2020-07-13T21:38:18Z

Hello! This is very strange! We do not currently have a differentiation between mobile and desktop set up for marketplace, so this is most likely something to do with your configuration (or possibly a temporary outage).

Is this issue still occurring for you? And if so, could you please attach screenshots to this Jira ticket? Thank you!