[BUG-229072] no veo mi avatar aparece una nube / I don't see my avatar a cloud appears

[sl-service-account]

What just happened?

no puedo ver a mi avatar aparece una nube ni siquiera puedo editar mi anatomia

I can't see my avatar a cloud appears I can't even edit my anatomy

What were you doing when it happened?

no sinplemente entrea la app´y cuando entre aparecia una nube y no mi avatar

not simply enter the app and when a cloud appears and not my avatar

What were you expecting to happen instead?

nada sinple mente jugar

nothing just play

Other information

no nada mas

no more

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-229072 | | Summary | no veo mi avatar aparece una nube / I don't see my avatar a cloud appears | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Created at | 2020-07-12T21:00:49Z | | Updated at | 2020-07-13T17:23:40Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2020-07-13T11:56:05.051-0500', "Is there anything you'd like to add?": 'no nada mas', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'no puedo ver a mi avatar aparece una nube ni siquiera puedo editar mi anatomia', 'What were you doing when it happened?': 'no sinplemente entrea la app´y cuando entre aparecia una nube y no mi avatar', 'What were you expecting to happen instead?': 'nada sinple mente jugar', 'Where': 'http://maps.secondlife.com/secondlife/MadPea/69/142/33', } ```

[sl-service-account]

Whirly Fizzle commented at 2020-07-13T16:56:05Z

Hola ayelin

Solución rápida que funciona para la mayoría de los casos: Abra su inventario y expanda la carpeta "Mis conjuntos". Elija cualquier carpeta de atuendo guardada y arrástrela a su avatar y su avatar debería volver a aparecer.

Si esto no ayuda, intente iniciar sesión en una región diferente y cambiar su atuendo y ver si su avatar lo hará. Si su problema se limita a una región específica, entonces es posible que deba reiniciar esta región.

Si las pruebas en una región diferente no ayudan, puede intentar lo siguiente: En la barra de menú superior del visor, vaya a Yo -> Elija un Avatar -> Nuevos Avatares -> Elija uno de esos avatares y use "Seleccionar". Con suerte, tu avatar debería funcionar correctamente una vez que hayas hecho esto y luego puedas vestirte normalmente.

Si esto no ayuda, cree una nueva carpeta en su inventario y dentro de esta carpeta, coloque una máscara, una forma, una base para el cabello y algunos ojos (no prim). Luego haga clic derecho en esta carpeta y REEMPLACE el atuendo. Debe reemplazar, no usar o agregar o no funcionará. Si tu avatar rezzó, puedes vestirte normalmente.

Si todavía tiene problemas, siga los pasos en esta página wiki: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955

Si todavía tiene problemas para rezzar su avatar, debe comunicarse con el soporte de laboratorio de Linden directamente desde: https://support.secondlife.com/contact-support/

Espero que ayude :)

---

Hello ayelin,

Quick fix that works for most cases: Open your inventory and expand the "My Outfits" folder. Choose any saved outfit folder and drag it onto your avatar and your avatar should then rez.

If this doesn't help, try logging into a different region and changing your outfit and see if your avatar will rez. If your problem turns out to be limited to one specific region, then this region may need to be restarted.

If testing on a different region does not help the please can you try the following: In the top menu bar of the viewer, go to Me -> Choose an Avatar -> New Avatars -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.

If this doesn't help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally.

If you are still having problems then please follow the steps on this wiki page: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955

If you are still having problems rezzing your avatar, then you should contact Linden lab support directly from: https://support.secondlife.com/contact-support/

Hope that helps :)