[BUG-10386] Description Field in VMM Changing Names After Purchase

[sl-service-account]

Steps to Reproduce

Customer bought no copy item, refilled the item, noted all the names changed.

Actual Behavior

I've reported this before, but the bug was never fixed. The closed Jira says it was fixed. Please see my screen shots.

Expected Behavior

This to be corrected, as noted in Big-10007

Other information

Yes, I'm losing sales... and here are images of the issues, but JUST a sampling of them. I have the daily, almost after every sale. https://gyazo.com/4f2236e81102d132ed0a6914055120b7 https://gyazo.com/e19ea707889ce67ae93333b8fb72dd2d https://gyazo.com/7d0f53b58587ebf18f514dc1c87fc48e https://gyazo.com/ad36b4b876576ebd7e088b5910a4ebf4

Links

Related

• [ ] https://github.com/secondlife/jira-archive/issues/6

  Duplicates

• [ ] https://github.com/secondlife/jira-archive/issues/867

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-10386 | | Summary | Description Field in VMM Changing Names After Purchase | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Accepted | | Created at | 2015-10-04T20:23:40Z | | Updated at | 2017-05-08T23:11:06Z | ``` { 'Business Unit': ['Platform'], "Is there anything you'd like to add?": "Yes, I'm losing sales... and here are images of the issues, but JUST a sampling of them. I have the daily, almost after every sale.\r\nhttps://gyazo.com/4f2236e81102d132ed0a6914055120b7\r\nhttps://gyazo.com/e19ea707889ce67ae93333b8fb72dd2d\r\nhttps://gyazo.com/7d0f53b58587ebf18f514dc1c87fc48e\r\nhttps://gyazo.com/ad36b4b876576ebd7e088b5910a4ebf4\r\n", 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I've reported this before, but the bug was never fixed. The closed Jira says it was fixed. Please see my screen shots.", 'What were you doing when it happened?': 'Customer bought no copy item, refilled the item, noted all the names changed. ', 'What were you expecting to happen instead?': 'This to be corrected, as noted in Big-10007', 'Where': 'On Market Place', } ```

[sl-service-account]

faye.feldragonne commented at 2015-10-11T20:41:44Z

https://gyazo.com/ccf9e8f0cb7e49c7b090f0c4a5da14d7 https://gyazo.com/c825933acb3defc1a378126fca9b329d https://gyazo.com/380904f98699f21edb101fad434b1214 https://gyazo.com/c03f95b9e0b1e191458aa6d35eaa4dbd https://gyazo.com/1e264751dc196a87630007d5a0c293d6 https://gyazo.com/f7112bc19fae2dcf5189d45e70e91ece https://gyazo.com/aec85a76111cdd77d290b3ad727ec251 https://gyazo.com/2af6f24b57c374d2f70cef2770ba0171 https://gyazo.com/7ace580c3db09546ac77c430eb67270f

Everyday impacting my sales. I guess you closed this?

[sl-service-account]

faye.feldragonne commented at 2015-11-04T21:14:46Z, updated at 2015-11-04T21:34:00Z

Today most of my store changed names to my items. Please see this image "Baby Tux Red" is NOT the names of these products! Also today my store delisted all Pat A Kake items, which is over 400! AND it's taking forever to relist from the website!! https://gyazo.com/b84ab79723632dd5b5c0d86a94a8ad00 https://gyazo.com/cac4ba0590415c5ab74be2a7a49ad1d1

[sl-service-account]

faye.feldragonne commented at 2015-11-13T18:21:59Z

Why isn't this being reviewed? Everyday I must take an extra step and rename my items. This behavor happens when I sell something, even if I haven't sold out of the item. My items are no copy due to a script I buy from another vendor that applies my baby clothes to Zooby Babies. The items are gone once sold, similiar to Gocha reselling. The only difference is I made the outfit. It's the script inside that is no copy.

This is an example of the past few days, although this happens everyday.

https://gyazo.com/0beb3f3a75f76746e68e6e0197a3f8f8 (Today)

https://gyazo.com/4d4ac6c8a8bea7fddc48157b02b061f5 (Yesterday) https://gyazo.com/b302da82dd01dac695484ad6748aa74c (Day before yesterday and so forth).

PLEASE resolve this. It's impacting my sales. I'd think I earn Linden enough to make this issue a priority.

[sl-service-account]

faye.feldragonne commented at 2015-11-13T18:40:07Z, updated at 2015-11-13T18:41:37Z

One other discovery. Red Ribbon is another name that is changing items to this description. I found ten items with "Red Ribbon" as their name. I believe this has something to do with the auto fill. There is a bug perhaps in that tool. I can think of no other reason, other than the word "Red" being an issue.

Here is the last of examples. I fixed the other 9. https://gyazo.com/b53702ccb89d86ae730f6b0ec63b672d

[sl-service-account]

faye.feldragonne commented at 2015-11-17T03:59:18Z

More examples from the past few days: https://gyazo.com/880018d9dade4208b77bf9d63db3c398 https://gyazo.com/b53702ccb89d86ae730f6b0ec63b672d

[sl-service-account]

faye.feldragonne commented at 2015-11-17T19:35:57Z

Today all my no copy items (script inside my product is purchased as no copy and is a Jira) triggered this today. Anytime an an item is sold, or delisted, there is a 99% chance of a description change. https://gyazo.com/c4e93ab86a8874573cafbf2e2ec2e523

Are you trying to put me out of busness?