secondlife / jira-archive

2 stars 0 forks source link

[BUG-229435] Blurry avatar #7300

Open sl-service-account opened 4 years ago

sl-service-account commented 4 years ago

What just happened?

Last night my avatar started looking weird. (Tattoos glitching, body parts not the same colour, different movements.)

What were you doing when it happened?

On the game, nothing, in real life connecting back on to my internet.

What were you expecting to happen instead?

Well I tried relogging, I changed outfits, I teleported and nothing helped, I thought they would help and even after sleeping 6+ hours it looks the same.

Other information

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-229435 | | Summary | Blurry avatar | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Babe089 (babe089) | | Created at | 2020-09-30T01:04:17Z | | Updated at | 2020-09-30T17:03:10Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2020-09-30T11:08:42.289-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Last night my avatar started looking weird. (Tattoos glitching, body parts not the same colour, different movements.)', 'What were you doing when it happened?': 'On the game, nothing, in real life connecting back on to my internet.', 'What were you expecting to happen instead?': 'Well I tried relogging, I changed outfits, I teleported and nothing helped, I thought they would help and even after sleeping 6+ hours it looks the same.', 'Where': 'http://maps.secondlife.com/secondlife/Sweet%20Pleasures/233/167/40', } ```
sl-service-account commented 4 years ago

Whirly Fizzle commented at 2020-09-30T16:08:42Z

Hiya Babe,

It appears from your images & system information that you have "Hardware skinning" disabled. When Hardware skinning is disabled, rigged mesh bodies will look very blotchy. Your system information shows that you are set to the lowest graphics quality setting - Render quality 0. To fix this, in the top menu bar of the viewer, go to Me -> Preferences -> Graphics Slide the "Quality & Speed" slider to between low and mid (or higher) - this should enable Hardware Skinning. If you click the "Advanced Settings" button in the Graphics preferences, you can check the "Hardware Skinning" setting.

Does ticking the "Hardware Skinning" setting fix your problem?

sl-service-account commented 4 years ago

Dan Linden commented at 2020-09-30T17:03:10Z

Please press the Info Provided button above after trying Whirly's suggestions.