Open sl-service-account opened 4 years ago
Kyle Linden commented at 2020-10-19T17:37:11Z
Hello sincerlyissys,
Will you please go to Me > Choose an Avatar... and put on a starter avatar. Do the arms appear then? If so you may have transparency layers applied to your prior outfit making the arms invisible.
If that is the case, and you need further help:
For assistance directly from Linden Lab see the "Submit a support case form" link and file a ticket at https://lindenlab.freshdesk.com/support/solutions/articles/31000131009-contact-support. (slower)
If when wearing a starter avatar the arms are still missing please take a screen shot and update this issue and press Info Provided.
Thanks!
What just happened?
i hate deleted and re downloaded. chnaged to multiple outfits and nothing the arms just don't appear
What were you doing when it happened?
changing outfits
What were you expecting to happen instead?
just change outfits
Other information
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-229518 | | Summary | i am having problems with my sim .. no matter what i do the arms just wont appear | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Created at | 2020-10-18T05:38:20Z | | Updated at | 2020-10-19T17:37:11Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2020-10-19T12:37:11.313-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "i hate deleted and re downloaded. chnaged to multiple outfits and nothing the arms just don't appear", 'What were you doing when it happened?': 'changing outfits', 'What were you expecting to happen instead?': 'just change outfits', 'Where': 'http://maps.secondlife.com/secondlife/Belleza/124/87/26', } ```