[BUG-229600] Wrong language in MP

[sl-service-account]

What just happened?

My marketplace has defaulted to Japanese

What were you doing when it happened?

Nothing; it happened at log in

What were you expecting to happen instead?

To see MP in English

Other information

I searched the help sites. My SL is fine and when I am inworld it is fine, only MP is in Japanese

Attachments

• image-2020-11-01-14-11-40-985.png 2020-11-01 14:11:40

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-229600 | | Summary | Wrong language in MP | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | GunnarSmithson (gunnarsmithson) | | Created at | 2020-11-01T16:54:05Z | | Updated at | 2020-11-06T19:36:36Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2020-11-01T13:11:48.736-0600', "Is there anything you'd like to add?": 'I searched the help sites. My SL is fine and when I am inworld it is fine, only MP is in Japanese', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'My marketplace has defaulted to Japanese', 'What were you doing when it happened?': 'Nothing; it happened at log in', 'What were you expecting to happen instead?': 'To see MP in English', } ```

[sl-service-account]

sandi Mexicola commented at 2020-11-01T19:11:49Z

Check on the upper left, where it says "Language" (in Japanese, of course :P )

[sl-service-account]

Spidey Linden commented at 2020-11-05T18:36:14Z

Are you able to change the language back to your preferred language choice?

[sl-service-account]

GunnarSmithson commented at 2020-11-05T23:01:59Z

I was able to change the main to English but the payment site shows up in Japanese now.

[sl-service-account]

Spidey Linden commented at 2020-11-06T19:36:36Z

Can you try in an incognito window? Or try clearing your cookies and try again? Thank you!