sl-service-account
commented
9 years ago Whirly Fizzle commented at 2015-10-15T02:38:40Z
Heya Lyndy,
Quick fix that works for most cases: Open your inventory and expand the "My Outfits" folder. Choose any saved outfit folder and drag it onto your avatar and your avatar should then rez.
If this doesn't help, try logging into a different region and changing your outfit and see if your avatar will rez. If your problem turns out to be limited to one specific region, then this region may need to be restarted.
If testing on a different region does not help the please can you try the following: In the top menu bar of the viewer, go to Me -> Choose an Avatar -> Classic -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.
If this doesn't help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally.
If you are still having problems then please follow the steps on this wiki page: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955
If you are still having problems rezzing your avatar, then you should contact Linden lab support directly from: https://support.secondlife.com/contact-support/
Hope that helps :)
Steps to Reproduce
logging in
Actual Behavior
logged in and my avatar looked like a whisp or smoke
Expected Behavior
to see my Avetar
Other information
Attachments
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-10484 | | Summary | My avatar looks like a whisp of smoke | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | Lyndy84 (lyndy84) | | Created at | 2015-10-15T02:14:14Z | | Updated at | 2017-05-08T23:27:19Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-10-14T21:38:40.189-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'logged in and my avatar looked like a whisp or smoke', 'What were you doing when it happened?': 'logging in', 'What were you expecting to happen instead?': 'to see my Avetar', 'Where': 'http://maps.secondlife.com/secondlife/Serena%20Pisces/119/121/22', } ```