sl-service-account
commented
3 years ago Dan Linden commented at 2021-04-19T14:01:58Z
Hi Destimona,
Thank you for the report. You mention a "typical 15 second delay". This is a delay of what?
How and where can we see this issue?
When filing a Jira please provide more details of your problem. Without this information your jira will be closed as Needs More information and will not be triaged.
Please include:
(!) Which version of the client are you using? (This can be found in Help, About Second Life)
(!) Your computer specs (from Help, About Second Life)
(!) A description of the problem, explaining what you do / see / don't see, including any error messages displayed
(!) Step by step Directions on how to reproduce your experience.
(!) A screenshot of what you are seeing. (Perhaps a video in this case to capture what you are hearing.)Please press the Information Provided button when you have added the additional information. Thanks!
What just happened?
After gather information from Djs, and Singers around secondlife, the music in world starts dropping longer then the typical 15 second delay around 3Pm and the drop time gets long as the evening goes on. The worst times for the music drop is 4-6PM. The time drop can range from 1 minute - 3 minutes. It affects all areas equally, The issue is now morphing into not only the stream dropping in world but the music turning off completely. There is a period of time we have to wait to turn music in world back on. This happens constantly at this point.
The issues does not affect everyone at the location at the same time, it varies. If I'm in a club with ten other people the music can drop for three of us, and not the other seven, where as the reverse can also be true.
The times we have the most issues between 3 Pm sLt and 8 PM slt is when the American and Canadian users log online and the most bandwidth is used in North America, We had thought it could be where the shoutcast and icecast servers are from but seeing as their also in the US with the exception of Vside Radio who sells their streams on private servers, this cause was debunked.
What were you doing when it happened?
Djing and collecting information, most people were managing clubs at the time.
What were you expecting to happen instead?
Music usually reconects after 10-15 seconds. this is no longer the case.
Other information
I am still recieving sim information from SL CLients
Attachments
Links
Related
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-230568 | | Summary | Music Dropping in world longer then the typical 15 seconds all over SL, it affects all streams and radio stations. | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Triaged | | Reporter | Destimona (destimona) | | Assignee | Dan Linden (dan.linden) | | Created at | 2021-04-13T23:52:03Z | | Updated at | 2022-07-20T17:22:13Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2021-04-19T09:01:57.928-0500', "Is there anything you'd like to add?": 'I am still recieving sim information from SL CLients', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'After gather information from Djs, and Singers around secondlife, the music in world starts dropping longer then the typical 15 second delay around 3Pm and the drop time gets long as the evening goes on. The worst times for the music drop is 4-6PM. The time drop can range from 1 minute - 3 minutes. It affects all areas equally,', 'What were you doing when it happened?': 'Djing and collecting information, most people were managing clubs at the time.', 'What were you expecting to happen instead?': 'Music usually reconects after 10-15 seconds. this is no longer the case.', 'Where': 'All Grids', } ```