sl-service-account
commented
3 years ago Chaser Zaks commented at 2021-05-24T10:18:24Z
Hello! This can happens from time to time. The reason for it is that an required attachment is either: A) Missing/not attached, B) Not loading properly. A quick an easy fix is to go to "Avatar -> Choose An Avatar" and load a default avatar from there, then re-load your outfit again(replacing the default avatar), or remove the attachments you do not need and re-attach what you were wearing. Alternatively, you can create the following from the "New Body part" menu when right clicking a new folder and wear each of them:
- A shape
- A skin
- Some hair
-
Some eyes
If option 2 does not work, you may need to do option 1.
If neither options work, you can force your avatar to the default test characters. To do this, press
CTRL + ALT + Q, a new option menu should appear saying "Developer" (It'll be after 'Help" on the same bar as "Avatar", "Comm", "World", "Build", etc). From there, go toDeveloper -> Avatar -> Character Tests -> Test Male(or Test Female if you would like, it doesn't matter which). This should fix the issue if it is of the common issue.
I suggest disabling the developer menu when done: Debug features can be fun, but messing around with the settings in there if you do not know what you are doing can cause unexpected side effects, including viewer crashes(I.E.: Force an error). If you wish to disable this, simply press CTRL + ALT + Q to toggle it back off.
What just happened?
I logged into my avi and it just keeps being a cloud ball and she was fine earlier today.. I even put on bald head! HELP!
What were you doing when it happened?
just logging on
What were you expecting to happen instead?
just logging on i want to see my avatar!
Other information
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-230793 | | Summary | I am a cloud ball | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Created at | 2021-05-23T22:28:31Z | | Updated at | 2021-05-24T17:03:33Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2021-05-24T05:18:23.769-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I logged into my avi and it just keeps being a cloud ball and she was fine earlier today.. I even put on bald head! HELP!', 'What were you doing when it happened?': 'just logging on', 'What were you expecting to happen instead?': 'just logging on i want to see my avatar!', 'Where': 'http://maps.secondlife.com/secondlife/Covenstead/147/215/26', } ```