secondlife / jira-archive

2 stars 0 forks source link

[BUG-230816] No se actualizan mis lindens / My lindens are not updated #8401

Closed sl-service-account closed 8 months ago

sl-service-account commented 3 years ago

What just happened?

Recibí lindens y mi saldo no se actualizó

I received lindens and my balance did not update

What were you doing when it happened?

Estaba AFK

I was AFK

What were you expecting to happen instead?

Que me lleguen los lindens igual que siempre me ha sucedido estando AFK

Let the lindens come to me the same as it has always happened to me while AFK

Other information

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-230816 | | Summary | No se actualizan mis lindens / My lindens are not updated | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Created at | 2021-05-29T18:36:27Z | | Updated at | 2021-06-01T17:40:08Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2021-06-01T12:40:03.766-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Recibí lindens y mi saldo no se actualizó', 'What were you doing when it happened?': 'Estaba AFK', 'What were you expecting to happen instead?': 'Que me lleguen los lindens igual que siempre me ha sucedido estando AFK', 'Where': 'http://maps.secondlife.com/secondlife/Lucid%20Lifestyles/225/230/2501', } ```
sl-service-account commented 3 years ago

Dan Linden commented at 2021-06-01T17:40:04Z

Hola thegoddesmisa,

Puede hacer clic en el saldo L $ para actualizarlo inmediatamente o volver a iniciar sesión si el saldo deja de actualizarse por completo.

Si está informando un problema con un tarro de propinas, no sabemos cómo está escrito el tarro de propinas y es posible que tenga algún requisito para usar una etiqueta de grupo en particular o algo así. Debería ponerse en contacto con el propietario del frasco de propinas para averiguarlo.

Si esto no resuelve el problema, comuníquese con el soporte. Jira no es para soporte técnico personal 1: 1 y, por lo tanto, no puede brindar soporte personalizado de manera oportuna. Para problemas relacionados con la cuenta, comuníquese con el soporte directamente en https://support.secondlife.com/ y elija entre Enviar un caso de soporte, Chat en vivo o Soporte telefónico según su tipo de cuenta.


Hi thegoddesmisa,

You can click on the L$ balance to update it immediately or relog if the balance stops updating completely.

If you are reporting an issue with a tip jar, we don't know how the tip jar is scripted and it may have some requirement for wearing a particular group tag or something. You would need to contact the owner of the tip jar to figure that out.

If this does not resolve the issue, please contact support. Jira is not for 1:1 personal technical support and is therefore not able to provide one to one support in a timely manner. For account related issues, please contact support directly at https://support.secondlife.com/ and choose from either Submitting a Support Case, Live Chat or Phone Support depending on your account type.